The posting
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward — pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Sr. Lead, Culture Transformation Partner helps bring The Kyndryl Way to life by turning culture priorities into practical actions for leaders and teams. Working within the Culture Transformation team, this role delivers initiatives that reinforce how Kyndryls engage (Restless, Empathetic, Devoted) and how we organize our work and decisions (Flat, Fast, Focused) into the way Kyndryls lead, work, and deliver for customers.
This role partners with HRBPs, Talent, Learning, Communications, business teams, and local culture partners to develop tools, support adoption, and use employee feedback to improve the experience. It owns delivery of defined workstreams and escalates decisions that require enterprise direction or senior.
Key Responsibilities
Culture Activation and Leadership Practices
- Translate enterprise culture priorities and leadership behaviors into manager guides, team activities, communications, and other usable resources for assigned audiences.
- Support global and local leaders and managers in applying practices such as listening, recognition, accountability, simpler ways of working, and decisions at the appropriate level.
- Gather examples of The Kyndryl Way in action and share effective practices across teams and geographies.
- Help embed The Kyndryl Way by turning culture priorities into everyday behaviors, reinforcing them through team routines and processes (systems), and highlighting examples and recognition that make the culture visible (symbols).
Change and Adoption
- Plan and deliver change activities for assigned initiatives, including stakeholder engagement, readiness, communications, enablement, and follow-up.
- Coordinate with HRBPs, Talent, Learning, Communications, and business partners to adapt materials to local needs while staying aligned with the enterprise culture approach.
- Support culture advocates and other partner networks by preparing resources, facilitating working sessions, and capturing barriers and feedback.
Engagement and Insights
- Review engagement survey results, listening feedback, and available culture measures with partners to identify themes and practical actions.
- Help managers and teams develop, track, and refine engagement action plans; summarize progress and lessons learned for the Culture Transformation team.
- Use participation, adoption, and employee feedback measures to evaluate assigned initiatives and recommend improvements.
Project Delivery and Coordination
- Manage project plans for assigned culture workstreams, including milestones, deliverables, owners, dependencies, and status reporting.
- Coordinate cross-functional contributors, facilitate working meetings, and follow through on commitments to keep work moving.
- Identify delivery risks and blockers early, propose options, and escalate matters that affect scope, timing, resources, or enterprise alignment.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Why Kyndryl:
We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Experience
- Bachelor's degree in Human Resources, Organizational Development, Business Administration, Psychology, Communications, or a related field is preferred
- 5+ years of experience in Culture Transformation, Change Management, Employee Engagement, Organizational Development, Human Resources, or related disciplines.
- Experience supporting enterprise-wide organizational change and culture initiatives.
- Demonstrated ability to work across global and cross-functional stakeholder groups.
- Strong project management and coordination skills.
Preferred Qualifications
- Experience with employee listing platforms such as Glint or similar tools, including engagement action planning
- Certification in Change Management (Prosci, ACMP, or equivalent).
- Experience working in a global matrix organization.
- Knowledge of organizational culture frameworks and employee engagement methodologies.
- Experience leveraging employee survey platforms and analytics tools.
- Familiarity with leadership development and organizational effectiveness programs.
The compensation range for the position in the U.S. is - $124,920 to $237,480 based on a full-time schedule.
Your actual compensation may vary depending on your geography, job-related skills and experience.
For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
California (San Francisco Bay Area): $149,880 to $284,880 California (All Other): $137,400 to $261,120
Colorado: $124,920 to $237,480
Massachusetts $124,920 to $261,120
New York City: $149,880 to $284,880
Washington: $137,400 to $261,120
Washington DC: $137,400 to $261,120
This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
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Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
