Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Hotel Manager (Homm Luang Prabang)

Laguna Phuket78 open roles

Where
Luang Prabang, Laos
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHotel Manager (Homm Luang Prabang)Laguna Phuket · Luang Prabang, Laos

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Laguna Phuket's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Position: Hotel Manager (Rooms Background)

Location: Homm Souvannaphoum Luang Prabang

Job Purpose:

The Hotel Manager (Rooms Background) is responsible for the overall leadership, operation, and performance of the hotel with a strong focus on Rooms Division excellence. The role ensures exceptional guest experience, operational efficiency, team engagement, and financial performance while upholding Homm and Banyan Group brand standards and values.

Key Responsibilities:

1. Overall Hotel Operation

  • Oversee day-to-day hotel operations with a primary focus on Rooms Division (Front Office, Housekeeping, Guest Services).
  • Ensure seamless coordination between Rooms, F&B, Engineering, Finance, Sales & Marketing, and HR.
  • Act as the second-in-command to the General Manager (or lead the hotel where applicable).

2. Rooms Division Management

  • Direct and monitor Front Office and Housekeeping operations to ensure smooth, efficient, and guest-centric service.
  • Maintain optimal room availability, cleanliness standards, and turnaround time.
  • Ensure accurate forecasting, room inventory control, and occupancy management.
  • Drive continuous improvement in guest satisfaction scores (GSS), reviews, and brand audits.

3. Guest Experience & Service Excellence

  • Champion a strong service culture aligned with Homm brand positioning and Banyan Group standards.
  • Handle guest feedback, complaints, and service recovery with professionalism and empathy.
  • Personally engage with VIPs and repeat guests to build loyalty and brand advocacy.

4. Financial & Performance Management

  • Support the General Manager in budgeting, forecasting, and cost control, particularly in Rooms Division payroll and expenses.
  • Monitor KPIs including Occupancy, ADR, RevPAR, GOP, guest satisfaction, and productivity ratios.
  • Implement strategies to maximize revenue while maintaining service quality.

5. People Management & Leadership

  • Lead, coach, and develop department heads and team members with a strong emphasis on Rooms leadership.
  • Foster a positive, inclusive, and high-performance working environment.
  • Ensure effective manpower planning, training, performance management, and succession planning.
  • Promote Banyan Group values, ethical conduct, and local cultural respect.

6. Brand Standards, Quality & Compliance

  • Ensure full compliance with Homm brand standards, SOPs, and Banyan Group policies.
  • Maintain high standards of hygiene, safety, and security in line with local regulations and brand requirements.
  • Prepare and lead brand audits, inspections, and quality reviews.

7. Sales, Marketing & Owner Relations

  • Collaborate with Sales & Marketing to support room revenue strategies, promotions, and distribution channels.
  • Provide operational input for pricing, packages, and guest segmentation.
  • Support communication with hotel ownership by providing clear operational and performance updates.

Qualifications & Experience

  • Bachelors degree in Hospitality Management, Business Administration, or related field.
  • Minimum 8–10 years of progressive hotel operations experience, with a strong Rooms Division background.
  • Experience in mid-to-senior management within the Rooms Division (e.g. Director of Rooms, Front Office Manager, or equivalent). Strong Front Office Managers with proven leadership capability and readiness for the next career step will also be considered.
  • Experience in upscale or lifestyle hotels; experience with international brands is highly preferred.

Skills & Competencies

  • Strong leadership, people management, and communication skills.
  • Deep operational knowledge of Front Office and Housekeeping.
  • Commercial mindset with strong analytical and financial acumen.
  • Guest-focused, detail-oriented, and service-driven.
  • Ability to work effectively in a multicultural environment.
  • Proficient in hotel systems (PMS, revenue systems, reporting tools).
  • Fluent in English; additional languages are an advantage.

Personal Attributes

  • Hands-on, visible, and approachable leadership style.
  • Calm under pressure with strong problem-solving skills.
  • Passionate about hospitality, service excellence, and continuous improvement.
  • Respectful of local culture and heritage, aligning with Luang Prabang's unique destination character.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Laguna Phuket's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Laguna Phuket's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Laguna Phuket's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.