The posting
- Deliver technical training to Field Service Engineers, customers, and internal teams through classroom, hands-on, VR, and remote learning. Cover equipment operation, maintenance, troubleshooting, qualification, and service procedures in accordance with approved standards and customer requirements
- Support onboarding of new Field Service Engineers by strengthening core fundamentals (electrical, vacuum, RF, mechanical, schematics, safety, and troubleshooting) and preparing them for certification and field readiness
- Review and improve training materials, lab exercises, and assessments to enhance content quality, relevance, and learner engagement
- Collaborate with senior instructors, global training teams, and SMEs to integrate product updates, service documentation changes, field feedback, and localized learning aids for SEA audiences
- Maintain technical expertise in assigned platforms, complete required certifications, and stay current with product updates, service procedures and field issues
- Support daily operations of the SEA Technical Training Center, including lab readiness, VR systems, equipment, tools, and classroom resources
- Ensure training facilities meet safety, quality, 6S, and audit requirements while supporting class setup, logistics, and closeout activities
- Partner with Field Service Managers and regional teams to identify training needs, capability gaps, and continuous improvement opportunities
- Promote a positive learning environment that encourages safe work practices, technical growth and continuous improvement
- Analyze learner feedback to improve training delivery, student experience, efficiency and overall effectiveness
- Contribute to VR, digital learning, AI-enabled onboarding, and other initiatives that support scalable training and regional growth
- Take on ad-hoc duties as and when assigned by the Immediate Supervisor
Requirement:
- Diploma or Bachelor’s Degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Mechatronics, Physics, Materials Science, or a related technical discipline with more than 5 years experience in semiconductor equipment service, technical support, manufacturing, process engineering, equipment engineering, or related technical field
- Hands-on experience with complex equipment troubleshooting, maintenance, installation, or qualification
- Experience working in a semiconductor fab, equipment supplier, or customer support environment is essential
- Prior experience coaching, mentoring, conducting OJT, or delivering technical training is advantageous
- Prior experience in Wafer Frontend Semiconductor Etch and/or Deposition Equipment is required



