Lead Service Technician - Automatic Pool Covers

Make a SPLASH with Latham, The Pool Company!

At Latham, The Pool Company, we don’t just make swimming pools; we create opportunities for backyard dreams to come true. As the leading manufacturer in North America, Australia, and New Zealand, we are committed to delivering innovation, quality, and sustainability in everything we do.

We believe in building an environment where everyone can thrive. That is why we offer:

• A culture of integrity, collaboration, and respect.
• Comprehensive benefits for you and your family.
• Opportunities for growth, mentorship, and skill development.

A little about the position:

Job Summary

We are looking for a Service Technician with Automatic Pool Cover experience to help us provide exceptional installation and repair services to our customers. The Lead Service Technician serves our customers by providing installation and repair services within the states we service. They advise both the customers and the office staff on specific jobs. Provide leadership and train service technician helpers. Travel to job sites via a service truck over long distances.

Some of What You Will Do:

• Execute high-quality installations and repairs - Install and repair automatic pool cover systems using proper techniques, troubleshoot complex issues, and ensure all work meets quality and safety standards.
• Manage service jobs from preparation through documentation - Review and confirm work orders, prepare materials and trucks, travel safely to job sites, communicate job status and issues, and accurately document all work, findings, and recommendations.
• Lead on-site service operations and develop others - Provide technical support to customers, advise truck helpers and technicians, ensure safe and clean job sites, and contribute to continuous improvement through feedback and process recommendations.

What You Bring to the Table: (Qualifications)

• Possession of a valid driver’s license and a good driving record
• Ability to work in all weather types
• Strong organizational, time management, and prioritization skills
• Ability to multitask and self-manage in a dynamic environment
• High school diploma or equivalent

Why Join Latham? At Latham, we believe great benefits help employees build rewarding careers. We offer:

• Medical, dental, and vision coverage
• 24/7 telehealth and wellness resources
• Personalized benefits advocacy and support
• Access to leading specialists and expert second opinions
• 401(k) with a 50% company match up to 6%, and financial protection benefits
• 3 weeks of PTO accrued annually, increasing with tenure, plus 11 paid holidays
• Mental health, family care, and financial wellness resources

Join a team that's invested in your well-being, your future, and your success.

Some Important Information for you:

Position Title: Lead Service Technician - Automatic Pool Covers

Location: Louisville, Kentucky, but daily travel throughout the service area in a company vehicle

Employment Type: On-site but daily travel

Status: Ful-time

Salary Range: $27 to $29/hour

Our compensation reflects the cost of labor across US geographic markets. Starting pay for this role will vary based on multiple factors, including location, knowledge, skills, education, and experience. Pay ranges may be modified in the future.

Latham, The Pool Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Latham, The Pool Company is a Drug-Free Workplace Employer. All offers of employment are subject to applicable pre-employment requirements.