Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 15 days ago

Technical Product Manager (AI)

leaddesk2 open roles

Where
Helsinki, Finland
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Product Manager (AI)leaddesk · Helsinki, Finland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on leaddesk's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 15 days ago

The posting

Are you someone who enjoys turning real customer problems into clear, well-defined product requirements?

Nice to meet you! I'm Milja Valentine, a Senior Talent Partner at LeadDesk. Together with Mikko Räty, our Head of Product, we are now looking for a Technical Product Manager (AI) to join our growing AI product team in Helsinki.

AI is one of LeadDesk's biggest growth areas right now, and this role sits right at the centre of it. You'll be the operational engine of our continuous discovery process, working closely with Sales, Customer Success and R&D to turn real customer needs into modern, agentic workflows, including the voice bots and AI assistants that support our customers' agents. This role complements our Commercial AI Product Manager, who owns AI product strategy, pricing and packaging. You'll focus on translating validated customer needs into requirements, steering technical feasibility with R&D, and driving hands-on product discovery and demos.

What's in it for you

  • A central role in one of LeadDesk's most strategically important areas, with real ownership of the AI product discovery process from day one
  • Work across multiple products and product lines, shaping requirements for genuinely modern AI architecture: MCP, RAG, vector databases, agent state management and real-time event infrastructure
  • Close collaboration with R&D, Sales, Customer Success and enterprise customers, plus regular opportunities to present and demo what you're building
  • Experience a truly international work environment, collaborating with talented colleagues from 23 nationalities across 7 countries in a multicultural and diverse setting
  • Flexible and hybrid. Enjoy work life balance with flexible hours and a hybrid model, 3 days a week at our HQ Helsinki office in Kallio
  • We enjoy spending time together through company events and team activities. Benefits include lunch, culture, sports and wellbeing benefits.

What you can expect as a Technical Product Manager (AI) at LeadDesk

  • Leading continuous, structured discovery with customers and cross-functional teams (Sales, CS, R&D) to identify real Jobs-to-be-Done, through interviews, validation, and User Story Mapping before R&D writes production code
  • Translating validated customer needs into clear product requirements, user stories, acceptance criteria, and non-functional requirements that R&D can build on with confidence
  • Driving UX and workflow design together with designers and engineers, so solutions stay intuitive, scalable, and grounded in real customer workflows
  • Owning backlog prioritisation across multiple products and product lines, balancing customer value, technical debt, bugs, and strategic development
  • Collaborating with engineering to track and optimise token economics at a per-customer level to protect profit margins
  • Supporting testing, release planning, and go-to-production decisions with informed trade-off recommendations
  • Leading live product demonstrations and MVP demos for enterprise clients, internal stakeholders, and webinars, translating complex AI concepts into clear business value stories

What success looks like in this role in the first 6 months and beyond

  • You have a clear picture of the AI development roadmap and how your work fits into it
  • You're driving things forward with the development team and are known as the person people turn to internally on AI product questions
  • You're prioritising the backlog together with the team, grounded in validated customer needs
  • You've built a solid conceptual understanding of our AI architecture, including MCP, RAG and agent state management, well enough to challenge and support engineering

This is where the match happens

Must-haves

  • At least a few years' experience in a similar technical product management role
  • Fluent and articulate in English, both spoken and written
  • Comfortable leading technical workshops, customer interviews, and demos, and translating technical AI and API concepts into business-relevant language
  • Experience with Continuous Discovery, JTBD methodology, workflow mapping, and customer validation frameworks
  • Understanding of embedded and Zero-UI UX thinking
  • Conceptual understanding of MCP, RAG, vector databases, agent state management, and agentic, API-first architectures, including system prompting and AI evaluation frameworks
  • Familiarity with token economics, latency considerations, and usage analytics
  • Ability to challenge and guide engineering teams on modern AI and API architecture, without needing to write code yourself

Nice-to-haves

  • Experience working in a scale-up or fast-growing SaaS/tech company
  • Experience with contact centre, telecom, or other voice-first products
  • Fluency in any additional European language (e.g., Finnish, Swedish, Norwegian, Danish, Dutch, German, Spanish)

Practicalities

  • Location: Helsinki HQ (hybrid work model)
  • Work permit in Finland: Required
  • Start date: Around the turn of the year/ January 2027
  • Employment: Full-time, permanent
  • Compensation: €5,000 to €8,000 per month, plus potentially including a personal bonus component

What's next?

Submit your application by 8.10.2026. We're reviewing applications continuously, so don't wait too long!

If you have questions, please contact Milja Valentine from the Talent team, milja.valentine(at)leaddesk.com.

About LeadDesk

At LeadDesk, our purpose is to simplify human connections between organisations and people across Europe. Our AI-powered cloud platform is a single solution for outbound sales, inbound sales, and customer service, enabling hundreds of millions of customer interactions every year.

When it comes to our employees, we believe that each of us is a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1. You're now part of an exciting journey, helping LeadDesk become Europe's most trusted AI-driven, voice-first customer interaction platform.

We welcome people from all backgrounds and walks of life. Our people represent a wide range of cultures, nationalities, and perspectives. We hire based on skills and potential, and we're committed to providing equal opportunity for all applicants.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against leaddesk's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on leaddesk's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    leaddesk's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.