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Open nowFirst seen 3 days ago

Customer Service Rep

Leon Medical Centers23 open roles

Where
Miami, FL, USA
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Your applicationOpen nowCustomer Service RepLeon Medical Centers · Miami, FL, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Leon Medical Centers's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Join Our Team and Make a Difference Every Day

Are you passionate about helping others, delivering exceptional service, and being part of a mission-driven healthcare organization? We’re looking for a warm, professional, and detail‑oriented Customer Service Representative to be the friendly voice and trusted support for our patients and future members.

In this role, you’ll play a key part in creating positive experiences, resolving concerns, and ensuring every caller feels heard, cared for, and valued.

What You’ll Do

As a vital member of our customer service team, you will:

  • Provide exceptional service by answering and screening patient inquiries with professionalism, courtesy, and genuine care.
  • Resolve questions quickly and accurately, offering solutions directly whenever possible to ensure patient satisfaction.
  • Handle concerns with empathy, including supporting irate callers with patience, understanding, and a commitment to resolving issues.
  • Document all patient interactions, including actions taken and outcomes.
  • Schedule, cancel, and update physician appointments using our computer system, including notifying patients of any changes.
  • Coordinate transportation services for patients who need support getting to appointments.
  • Communicate with medical centers, departments, and offices to gather necessary patient information.
  • Connect potential new members to the Marketing Agency and maintain accurate prospect records.
  • Take and route messages for physicians and support departments.
  • Update patient personal information to ensure accurate records.
  • Conduct outbound appointment confirmation calls to help patients stay on track with their care.

Why You’ll Love Working with Us

You’ll join a team that truly makes a difference—providing comfort, clarity, and support to individuals seeking healthcare services. Here, your voice matters, and your work has real purpose.

What We’re Looking For

  • A compassionate communicator who can make callers feel supported and respected.
  • A patient problem-solver with excellent listening skills.
  • Someone who thrives in a fast-paced, team‑oriented environment.
  • A professional who takes pride in accuracy, reliability, and creating positive experiences.
  • Professional with at least one year of experience in customer service or a related role.

Language Requirements

  • Fluent in English and Spanish You’ll be helping a diverse community—your bilingual skills will make a real impact!

Education

  • High School Diploma or equivalent required
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Leon Medical Centers's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Leon Medical Centers's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Leon Medical Centers's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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