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Open nowPosted 4 days ago

Helpdeskmedewerker IT

Let's Work

Where
West-Vlaanderen, Belgium
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Your applicationOpen nowHelpdeskmedewerker ITLet's Work · West-Vlaanderen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Let's Work's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 4 days ago

The posting

Je komt terecht bij een retailorganisatie met verschillende filialen waar IT een belangrijke rol speelt in de dagelijkse werking. Als helpdeskmedewerker ondersteun je de gebruikers en zorg je ervoor dat computer- en kassasystemen betrouwbaar blijven functioneren. Je werkt in een veelzijdige omgeving waar technische kennis, servicegerichtheid en samenwerking belangrijk zijn.

Heb je een passie voor IT en help je graag anderen met technische vragen? In deze veelzijdige functie combineer je technische ondersteuning, probleemoplossing en gebruikersbegeleiding. Je helpt collega's bij IT-problemen, zorgt ervoor dat computer- en kassasystemen goed functioneren en ondersteunt gebruikers bij het dagelijkse gebruik van hardware en software.

Jobomschrijving

  • Bieden van eerste- en tweedelijnssupport via telefoon en e-mail en opvolgen van meldingen tot de oplossing
  • Installeren, configureren en onderhouden van computer- en kassasystemen
  • Opsporen en oplossen van technische problemen met hardware en software
  • Je ondersteund bij het gebruik van intern ontwikkelde softwarepakketten
  • Registreren, opvolgen en correct afsluiten van supportmeldingen
  • Opleiden en begeleiden van gebruikers bij IT-toepassingen

Wie ben jij?

  • Je beschikt over een bachelor diploma en minstens 2 jaar relevante ervaring
  • Een grondige kennis hebben van IT en netwerken
  • Basiskennis hebben van Microsoft Windows Server en VMware
  • Je bent vertrouwd met het Microsoft Office-pakket
  • Communicatief, flexibel en discreet zijn
  • Gebruikers op een klantgerichte manier kunnen helpen en technische problemen gestructureerd aanpakken

Posting text belongs to the employer. Removal requests: contact us.

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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