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Learning & Development Specialist

Level-Up45 open roles

Where
East London, South Africa
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Your applicationOpen nowLearning & Development SpecialistLevel-Up · East London, South Africa
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11.5% of postings close within 7 days. Measured by our own scanner across the market. Level-Up postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 14 hours ago

Level-Up median: 1 days open

The posting

I've used Learning and Development Specialist as the working title because no official title was provided. The location, salary, employment type and work arrangement still need to be confirmed before publishing.

Learning and Development Specialist

Location: To be confirmed

Employment Type: To be confirmed

Work Arrangement: To be confirmed

Salary: To be confirmed

Job Description

Our client is seeking a Learning and Development Specialist to design, develop and deliver learning programmes in collaboration with subject matter experts.

The successful candidate will support learning delivery and change adoption within a fast-paced, project-driven environment. Initially, the role will focus on general learning and development responsibilities, including light-touch facilitation, basic change support and Learning Management System administration.

The position is expected to develop into a broader role encompassing advanced instructional design, digital learning and structured change-management support.

Key Responsibilities

Learning Design and Development

  • Conduct training-needs analyses aligned with project requirements and business priorities.
  • Collaborate with subject matter experts to develop classroom, virtual and digital learning content.
  • Translate technical or specialist information into clear, practical learning material.
  • Develop facilitator guides, learner resources, quick-reference guides and supporting documentation.
  • Create digital learning content using Articulate, Scribe, Canva, Bob Learn and related tools.
  • Ensure that learning content is accurate, relevant and suitable for the intended audience.

Facilitation and Learning Delivery

  • Support subject matter experts during initial training sessions.
  • Assist with session coordination, learner engagement and the effective delivery of content.
  • Assume responsibility for training delivery after the initial rollout.
  • Facilitate refresher training and ongoing capability-development workshops.
  • Deliver interactive classroom, virtual and blended-learning sessions.
  • Adapt learning delivery to meet demanding project timelines and changing business requirements.

Change Enablement

  • Support the implementation and adoption of new systems, processes and ways of working.
  • Reinforce key change messages and adoption strategies through learning interventions.
  • Assist with communication, engagement and awareness activities during system rollouts.
  • Apply foundational change-management principles, including awareness, adoption and reinforcement.
  • Identify adoption challenges and escalate concerns to relevant project stakeholders.

Learning Management System Administration

  • Manage course creation and uploads within the Learning Management System.
  • Maintain accurate learner and course information.
  • Track participation, completion and learner progress.
  • Produce learning, compliance and completion reports.
  • Resolve or escalate basic Learning Management System queries.
  • Maintain accurate training records and supporting documentation.

Continuous Improvement

  • Gather and analyse learner and stakeholder feedback.
  • Update learning content to improve relevance, accuracy and effectiveness.
  • Monitor the impact of learning interventions.
  • Identify opportunities to improve learning processes, tools and delivery methods.
  • Support the continued development of digital learning and change-management capabilities.
  • Remain informed about developments in instructional design and workplace learning.

Minimum Requirements

  • National Diploma at NQF Level 6 in Human Resource Management, Education, Training and Development, or a related field.
  • Accredited Facilitator certification through ETDP SETA.
  • At least four years of learning and development experience.
  • Practical experience designing and delivering learning programmes.
  • Experience collaborating with subject matter experts.
  • Experience administering a Learning Management System.
  • Exposure to project-management or project-driven environments.
  • Experience using digital learning and content-development tools.
  • Basic understanding of change-management principles.

Advantageous Requirements

  • Bachelor's Degree at NQF Level 7 in Human Resources, Industrial Psychology, Education or a related field.
  • Prosci Change Management certification or a comparable qualification.
  • Experience using Articulate, Scribe, Canva and Bob Learn.
  • Experience developing e-learning content.
  • Exposure to system implementation or transformation projects.

Key Competencies

  • Strong instructional-design and facilitation skills.
  • Excellent written and verbal communication.
  • Strong stakeholder-engagement skills.
  • Ability to simplify complex information.
  • Strong attention to detail.
  • Effective planning and organisational skills.
  • Ability to work under pressure and meet tight project deadlines.
  • Adaptability within fast-changing environments.
  • Sound problem-solving ability.
  • Strong commitment to learner engagement and continuous improvement.
  • Ability to work independently and collaboratively.

Measures of Success

  • Learning interventions are delivered according to project milestones.
  • Training content is accurate, practical and delivered on time.
  • Learners and stakeholders provide positive feedback.
  • Learning Management System records and reports are accurate and current.
  • Learning interventions support successful adoption of new systems and processes.
  • The role demonstrates continued development in digital learning, instructional design and change enablement.
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