The posting
Are you passionate about improving processes, solving operational challenges, and using technology to make work more efficient?
Are you ready to build valuable experience in business operations, analytics, process improvement, and project coordination while supporting a nationally recognized legal education business?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).
About the Role
The Law School team supports law schools, faculty, students, and internal field teams across the United States. Law School Operations connects the people, data, systems, and recurring processes that enable the business to serve customers effectively, measure performance, manage resources, and make informed decisions. The team partners closely with Sales, Finance, Product, Technology, Customer Operations, and shared-services teams to support business objectives and operational excellence.
As a Law School Operations Specialist, you will partner with the Law School Operations Manager and broader Operations team to evaluate, document, streamline, and improve the processes that support the Law School business. This role will focus on identifying opportunities to standardize work, automate repetitive tasks, improve data quality, strengthen controls, and increase operational efficiency. You will also contribute to reporting, analytics, project coordination, and recurring operational activities. This is an excellent opportunity for an early-career professional to gain experience in business operations, process improvement, analytics, technology enablement, and project management while working with cross-functional teams.
Location Requirements: On-Site in Dayton, Ohio.
Relocation Assistance: This program does not provide relocation assistance.
Position Start Date: June 14, 2027
Graduation Qualifications: Candidates should have completed their studies in 2026 or expect to finish by May 2027.
Responsibilities
- Work closely with the Law School Operations Manager and Operations team to identify and evaluate opportunities to simplify, standardize, automate, and improve operational processes. Partner with stakeholders to understand current workflows, identify improvement opportunities and potential risks, recommend practical solutions, and support implementation of improvements using available technology, Microsoft 365, reporting tools, and approved AI capabilities.
- Collaborate with the Operations Manager and team to develop consistent approaches for recurring work that reduce manual effort, improve accuracy, clarify ownership, and make processes easier to execute, measure, maintain, and transfer to backup resources.
- Document key Law School operational processes, including procedures, process maps, controls, decision points, ownership, escalation paths, service expectations, and backup coverage.
- Support the Operations team with recurring reporting and data analysis by maintaining accurate records, validating information, resolving discrepancies, and preparing reports for business leaders and field teams.
- Assist with Lexis Associate program administration, including onboarding, rosters, system access, budgets, and program reporting.
- Support recurring operational activities involving registration codes, product access and entitlements, audits, customer accounts, pricing, renewals, and contracts.
- Assist with budget tracking, forecasting, compensation reconciliation, and other financial and performance-management processes.
- Coordinate projects and recurring workstreams by tracking deadlines, action items, risks, results, and stakeholder communications.
Requirements
- Be on track to receive a Bachelor’s degree in business, operations, analytics, finance, information systems, or a related field with a graduation date of May 2027, and demonstrate relevant experience through employment, internships, co-op assignments, academic projects, volunteer activities, student organizations, or other applicable work.
- Proficiency using Microsoft Excel to organize and reconcile data, perform analysis, and create reports using formulas, lookups, filters, pivot tables, and charts.
- Effective written and verbal communication skills, attention to detail, and the ability to document processes, explain information clearly, and deliver accurate work within established timelines.
- Ability to manage multiple assignments, organize priorities, and adapt to evolving business needs and deadlines with appropriate support and resources.
- Sound judgment and professionalism when handling confidential business, financial, customer, and employee-related information.
- Collaborative, customer-focused, and team-oriented approach with the ability to build effective working relationships, ask questions, identify risks, and work effectively across teams and organizational levels.
- Experience with or exposure to process improvement, process mapping, project coordination, data visualization, or continuous-improvement methodologies.
- Familiarity with tools such as Microsoft Visio, Power BI, Tableau, SharePoint, Power Automate, or similar platforms, and an interest in using technology and responsible AI to improve documentation, analysis, controls, and operational efficiency.
Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
#AIFluent
U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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