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Open nowPosted 20 hours ago

Senior IT Incident Engineer

LGA IT

Where
Oudenaarde, Belgium
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Your applicationOpen nowSenior IT Incident EngineerLGA IT · Oudenaarde, Belgium
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 20 hours ago

The posting

Takenpakket

  • Je duikt in complexe storingen en prestatieproblemen die de standaard support overstijgen, waarbij je zorgt voor structurele oplossingen in plaats van tijdelijke, snelle oplossingen.
  • Klanten kunnen op jou rekenen als vast technisch aanspreekpunt, wat resulteert in heldere communicatie en een goede service.
  • Proactief meedenken is jouw tweede natuur, je analyseert de klantomgeving en adviseert verbeteringen om hun infrastructuur veiliger en toekomstbestendig te maken.
  • Je deelt jouw diepgaande expertise moeiteloos met interne supportteams, waardoor je fungeert als mentor en de kwaliteit van de volledige dienstverlening verhoogt.
  • Het documenteren van best practices en setup manuals pak je grondig aan, zodat collega's efficiënter kunnen werken dankzij jouw heldere templates.

Profiel

  • Je beschikt over stevige hands-on ervaring met Microsoft-omgevingen (zoals Windows Server, Hyper-V, Office 365 en Active Directory) aangevuld met kennis van netwerken (TCP/IP, VLAN's).
  • Vastlopen op lastige problemen zie jij niet als een obstakel, maar als een kans om jezelf te bewijzen en blijvende verbeteringen door te voeren.
  • Collega's omschrijven jou als een gestructureerde en proactieve expert die altijd nauwkeurig te werk gaat en zelfstandig initiatief durft te nemen.
  • Vlotte communicatie in het Nederlands en Engels is voor jou vanzelfsprekend, waardoor je probleemloos schakelt tussen klanten en leveranciers.

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