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Open nowPosted 35 hours ago

Support Engineer (Medior)

LGA IT

Where
Turnhout, Belgium
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Your applicationOpen nowSupport Engineer (Medior)LGA IT · Turnhout, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on LGA IT's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 35 hours ago

The posting

Wat ga je doen?Als Medior Support Engineer ben je het betrouwbare aanspreekpunt voor KMO-klanten (tot 300 users). Je lost complexe incidenten zelfstandig op en pakt kleinere projecten van begin tot eind aan:

  • Tweedelijnssupport: Analyseren en oplossen van L2-incidenten (werkplekken, cloud, netwerken) en optreden als escalatiepunt voor de eerste lijn.
  • Beheer & Monitoring: Gebruikers-, licentie- en rechtenbeheer binnen Microsoft 365, Entra ID en Active Directory; opvolgen van monitoring alerts en structureel onderhoud.
  • Kleine projecten van A tot Z: Zelfstandig uitvoeren van werkplekmigraties, Intune-uitrollen en kleine netwerk- of WiFi-aanpassingen — inclusief voorbereiding, klantafstemming en documentatie.
  • Structurele verbetering: Terugkerende issues signaleren, escaleren naar L3 waar nodig en documentatie nauwkeurig bijhouden zodat het hele team sterker wordt.

Profiel:

  • Ervaring: Minstens 2 à 3 jaar relevante werkervaring in IT support; ervaring binnen een MSP of IT-dienstverlener is een sterke plus.
  • Technisch sterk in:
  • Windows 10/11 & basiskennis Windows Server
  • Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive)
  • Entra ID / Azure AD & Active Directory
  • Microsoft Intune & modern device management
  • Netwerkbasics: DNS, DHCP, VPN, WiFi, switches en firewalls
  • Mindset: Je communiceert helder in mensentaal, neemt ownership over dossiers en begrijpt dat een correcte registratie/documentatie essentieel is voor kwalitatieve IT-dienstverlening.

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