Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 46 hours agoWe saw it 18 min after it went up

Customer Service Executive (m/f/d)

LGC Group101 open roles

Where
Łomianki, Poland
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service Executive (m/f/d)LGC Group · Łomianki, Poland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on LGC Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. LGC Group postings stay open a median of 43 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 46 hours ago

LGC Group median: 43 days open

The posting

Company Description

LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Job Description

Customer Service Executive (m/f/d) | Polish, English & French

Łomianki, Poland | Hybrid

Help us deliver Science for a Safer World

Great customer service is about more than answering questions. It’s about making things easy for customers, keeping them informed and making sure they can rely on us when it matters.

We’re looking for a Customer Service Executive (m/f/d) to join our friendly, international team in Łomianki. You’ll support customers around the world, becoming a trusted point of contact for everything from orders and availability to deliveries and product enquiries.

At LGC Standards, the work we do supports laboratories and organisations across more than 120 countries. Every accurate order, helpful conversation and smooth delivery contributes to our wider purpose: Science for a Safer World.

What you’ll be doing

You’ll take ownership of the customer journey from enquiry through to delivery, including:

  • Supporting customers by email and phone with questions around pricing, product availability, orders and deliveries
  • Processing customer orders accurately and ensuring all details are complete
  • Keeping customers informed about order status, changes, backorders and shipping
  • Working closely with colleagues across the business to resolve queries and find the right solutions
  • Acting as the voice of the customer internally, making sure their needs are understood
  • Coordinating requests with the appropriate teams and following up to ensure nothing gets lost along the way
  • Working with our ERP and sales systems to maintain accurate customer and order information
  • Following our quality processes and standards, including ISO 13485 and ISO 9001

Qualifications

What you’ll bring

You don’t need to know everything about our products from day one. What matters most is that you enjoy helping customers, communicate clearly and take pride in getting the details right.

We’re looking for someone with:

  • Experience in customer service, sales support, order management or order entry
  • Native-level Polish
  • English and French at B2 level or above
  • Strong communication skills and a friendly, proactive approach
  • Great attention to detail and strong organisational skills
  • Confidence working both independently and as part of a team
  • Experience working with ERP systems, ideally IFS
  • Experience with Salesforce would be an advantage

Why join us?

You’ll become part of a growing, international business where customer service plays an important role in connecting our science with the people and organisations who depend on it.

We offer a hybrid working model, giving you the flexibility to combine working from home with time alongside the team in Łomianki.

If you enjoy solving problems, building positive customer relationships and working in an international environment, we’d love to hear from you.

Join LGC Standards and help us deliver Science for a Safer World.

Additional Information

Our values

  • PASSION
  • CURIOSITY
  • INTEGRITY
  • BRILLIANCE
  • RESPECT

Equal opportunities

LGC strongly believes that every job applicant and employee should be valued for their talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental, religion, or belief. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

#scienceforasaferworld

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against LGC Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on LGC Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    LGC Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.