Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 37 hours ago

Client Success Manager

Liaison International10 open roles

Pay
$62,000 – $80,000 a year
Where
Hybrid, US
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Success ManagerLiaison International · Hybrid, US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Liaison International's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Liaison International postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 37 hours ago

Liaison International median: 20 days open

The posting

At Liaison, we’ve helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track, TargetX (CRM) and Othot.

Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.

The Client Success Manager is a campaign strategist and relationship manager responsible for understanding their clients' specific needs, strategizing best options, and executing plans in collaboration with the Enrollment Marketing division. The CSM also manages all aspects of client projects and coordinates with internal teams to ensure on-time campaign launches. This role utilizes Liaison's enrollment marketing software and leverages various marketing channels to launch college marketing initiatives which can include print, email, and digital ads. CSMs deliver high-level customer experience, ensure successful client account operations, and provide high-quality project execution.

This position requires a talented individual that excels across multiple functions including relationship building, strategic consulting, project management and delegation, and data-driven decision-making.

We are seeking a highly organized and motivated individual, able to balance client relationships and the tasks needed to facilitate successful enrollment marketing projects. The CSM will be leading virtual client meetings, so the ability to make good decisions in a timely and confident manner is crucial. They will need to be able to maintain a positive attitude while working under pressure and remain a strong member of various internal working groups.

Responsibilities:

  • Understand client needs, develop omni-channel marketing campaigns (print, email, digital ads, etc.), using Liaison's software, working with appropriate internal teams to oversee project execution and data-driven assessment.
  • Deliver exceptional customer experience, manage relationships, and identify upsell opportunities, working with internal account and product teams and as applicable.
  • Lead client meetings and manage client expectations, communicating on a regular basis and documenting the work to ensure that other internal stakeholders have access to relevant information.
  • Create and maintain campaign production timelines, sharing with clients and internal teams to keep project plans up to date so that campaigns launch as intended.
  • Understand contract details and be able to translate them into project components to align with client goals and monitor billing/invoicing with operations team.
  • Collaborate with Enrollment Marketing division teams to ensure seamless campaign execution.
  • Manage multiple priorities, maintain high-quality results, and demonstrate a track record of success.
  • Learn software and technology quickly, adapting as campaign platforms and components continuously evolve.
  • Take initiative, think critically, and improve processes.
  • Maintain understanding of higher education trends and industry overall.
  • Understand marketing strategy and communication flows.

Position Requirements:

  • Bachelor's degree (Master’s preferred)
  • Minimum of 3 years of relevant experience in account management or other client-facing positions, preferably in the higher education industry.
  • Knowledge of higher education market (on-campus work experience preferred).
  • Track record of successfully managing multiple priorities and maintaining high-quality results.
  • Experience with project management and/or marketing automation platforms.
  • Understanding of marketing strategy and communications flow
  • Ability to learn software and technology quickly, and attention to detail.
  • Willingness to take initiative, think critically, and improve processes.

The base salary range for this role is listed below. Exact compensation may vary based on skills, experience, and location.

Pay Transparency

$62,000—$80,000 USD

Privacy Policy | GDPR | CCPA Compliance

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Liaison International's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Liaison International's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Liaison International's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.