The posting
Please note this is an 18-month contract through approximately February 2028, with a possibility of extension subject to business needs
Job Title: Technical and Regulatory Quality Specialist
Reports to: Manager, Regulatory Compliance
Vacancy status: This posting is for an existing position.
Purpose of the Role
Provide medical laboratory leadership, discipline-specific technical expertise and quality management consultation to Operations and Patient Services. Support regulatory compliance, accreditation readiness, and continuous quality improvement by ensuring that processes, procedures and practices align with applicable regulatory requirements, accreditation standards, scientific advancements, and organizational quality objectives.
Your responsibilities will include:
Provide troubleshooting, technical and quality assurance/quality systems support for methodologies, equipment and supplies currently in use. Ensure department policies, processes, procedures and forms remain current with applicable regulations, legislation, and best practice. Support regulatory inspections, accreditation assessments, and internal audits including inspection preparation, evidence gathering, identification of compliance gaps, and follow-up on corrective actions Prepare and implement evaluation and validation protocols for new technologies, equipment, software, supplies and procedures. Lead in-function projects and act as subject-matter experts for cross-function projects, as appropriate. Collaborate with Operations, Patient Services, Specimen Management, Logistics, and other internal stakeholders to support regulatory compliance and operational improvements. Coordinate and support quality assurance and quality improvement initiatives, including audits, performance monitoring, investigation of nonconformances, and development and monitoring of corrective and preventive correction plans. Liaise with external stakeholders, regulatory bodies, and accreditation organizations, as required. Provides support to Medical/Scientific, Supply Chain Management, Business Development, IT and other support departments as required.
What you bring to the role:
College Diploma in Medical Laboratory Technology or equivalent education and experience. In Ontario, current registration with College of Medical Laboratory Technologists of Ontario (CMLTO). In British Columbia, current registration with Canadian Society for Medical Laboratory Science (CSMLS). Minimum of 3 years previous laboratory experience Strong technical and quality systems knowledge and understanding to provide expert technical, regulatory, and scientific support to all customers, internal and external. A clear understanding of regulatory compliance processes and the business impact of failing to meet external regulatory requirements. Facilitation skills necessary to lead discipline specific teams, and the confidence to conduct audits, issue non-conformance reports requiring correction actions, and follow-up on continues non-compliance. The ability to use sound risk management analysis to assess the regulatory and business impact of prioritizing goals. Excellent verbal communication skills to effectively communicate decisions and seek input. Excellent technical writing skills to support the creation, review, and maintenance of documentation. Strong organization, change and project management skills to ensure that deliverables are achieved on schedule and in a controlled manner. Strong interpersonal, communication, and stakeholder engagement skills, with the ability to influence cross-functional teams and translate regulatory requirements into practical operational solutions.
This is an in-person role. Why Join Us?This is a unique opportunity to leverage your technical expertise and quality management experience to drive meaningful impact across laboratory operations. You'll lead key validation and quality initiatives, influence process improvements, support the adoption of new technologies, and collaborate with cross-functional teams to ensure the highest standards of scientific and regulatory excellence. If you're passionate about quality, innovation, and continuous improvement, this role offers both visibility and the chance to make a lasting impact.
Salary range: $74,941 - $95,549 CAD annually (commensurate with experience).



