The posting
Job Title: Program Manager
Job Location: Washington D.C., District of Columbia, United States|Puerto Rico
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level:
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Program Manager
What you will do
Let’s do this! Let’s change the world! The Program Manager partners closely with 3 Executive Directors for Precision Medicine Diagnostic & Supplier Quality, Safety & Medical Quality and Quality Data Analytics and Process Management to drive execution of strategic priorities. This role integrates strategic planning, operational excellence, organizational effectiveness, communications, portfolio coordination, and transformation to enable leadership focus on business priorities. In close partnership with the RDQ Strategy & Performance and Operations Director, this role helps translate enterprise and RDQ strategic priorities into coordinated operational execution across supported capabilities while ensuring consistent approaches, templates, governance, and business processes across the organization.
Key responsibilities include:
Strategic Planning & Execution
- Partner with capability leaders in Precision Medicine Diagnostic & Supplier Quality, Safey & Medical Quality and Quality Data Analytics and Process Management to develop and execute annual strategic priorities, operating plans and measurable deliverables
- Coordinate execution of RDQ priorities across supported capabilities through standardized templates, governance, and business processes to ensure consistent delivery
- Monitor organizational objectives, milestones and dependencies
- Identify operational risks and recommend mitigation strategies
Business Operations
- Partner with capability leaders in Precision Medicine Diagnostic & Supplier Quality, Safey & Medical Quality and Quality Data Analytics and Process Management to co-lead planning and execution of leadership team meetings and organizational forums (e.g. performance management reviews)
- Assist in development presentations for governance, dashboards, decision materials, and meeting content
- Drive follow-up of leadership decisions and action items
- Coordinate preparation of standardized business materials, executive updates, operating review content, and leadership communications using common RDQ templates and formats to promote consistency and efficiency
- Serve as the primary operational liaison between supported capability leadership and the Strategic Performance & Operations Director to coordinate information flow, deliverables, and business planning activities
- Support Strategic Performance and Operations Director with RDQ budget planning and management
Functional Transformation and Program Management
- Coordinate key functional initiatives related to Precision Medicine Diagnostic & Supplier Quality, Safey & Medical Quality and Quality Data Analytics and Process Management
- Partner with the Strategic Planning & Operations Director to operationalize enterprise initiatives within supported capabilities, ensuring strategic direction is translated into actionable implementation plans
- Monitor timelines, deliverables, and interdependencies
- Facilitate strategic workshops and planning sessions for key functional initiatives
- Support implementation of transformation (e.g. new operating models, organizational changes)
- Engage with Continuous Improvement for Organizational Change Management strategies and best practices
- May support special projects, as assigned by manager
Operational Excellence
- Improve organizational effectiveness for Precision Medicine Diagnostic & Supplier Quality, Safey & Medical Quality and Quality Data Analytics and Process Management by implementing standardized business processes, governance practices, templates, and tools that enable consistent execution across RDQ
- Build and/or manage organizational knowledge repositories (e.g. SharePoint, MS Teams)
- Support workforce planning and organizational capacity planning
- Monitor organizational health metrics and recommend improvement actions
Leadership Support
- Serves as a trusted partner to capability leadership by translating strategic direction into coordinated execution plans, tracking progress, and facilitating alignment across functions
- Collaborates closely with the Strategic Performance & Operations director and peer Program Managers to ensure enterprise priorities, governance activities, and leadership requests are executed consistently across RDQ
- Thinks strategically while executing operationally
- Applies continuous improvement mindset and problem-solving skills in proactively identifying opportunities to improve operational excellence
- Ability to navigate ambiguity and changing priorities with agility in a fast-based, dynamic environment
- Influences without authority
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an employee with these qualifications
Basic Qualifications:
- Doctorate degree OR
- Master's degree and 2 years of relevant experience (program management, business operations, quality assurance, R&D) OR
- Bachelor's degree and 4 years of relevant experience (program management, business operations, quality assurance, R&D) OR
- Associate's degree and 8 years of relevant experience (program management, business operations, quality assurance, R&D) OR
- High school diploma/GED and 10 years relevant experience (program management, business operations, quality assurance, R&D)
Preferred Qualifications:
- Experience supporting leadership teams
- Strong skills in program or portfolio management in a matrixed organization
- Demonstrated ability to manage multiple priorities while maintaining attention to detail
- Experience developing strategic roadmaps and operating plans
- Familiarity with financial stewardship
- Proven track record with successfully integrating global teams with effective collaboration and emotional intelligence
- Proficiency with collaboration and AI tools (e.g. Microsoft PowerPoint, Excel, Teams, SharePoint, ChatGPT, Copilot)
- Excellent written and verbal communication skills
- Pharmaceutical, biotechnology, or healthcare industry experience, including knowledge of R&D quality and risk management, preferred
- Lean Six Sigma and PMP (Project Management Professional Certification
What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
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Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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