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Spécialiste en applications cliniques – Échographie (bilingue

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This job: first seen 5 days ago

The posting

Job Title: Spécialiste en applications cliniques – Échographie (bilingue

Job Location: Remote

Job Location Type: Remote

Job Contract Type: Full-time

Job Seniority Level:

Job Description Summary

En tant que Spécialiste d'Applications Cliniques (CAS) en échographie, vous apporterez une expertise technique et clinique dans le domaine des ultrasons en offrant une excellente éducation et un support à la formation des utilisateurs. Vous êtes l’expert clinique soutenant les démonstrations de produits avant-vente (ou le soutien aux essais cliniques), ainsi que les activités d'installation, de formation et/ou de service après-vente pour aider à l’atteinte des objectifs de vente. Les responsabilités peuvent également inclure un soutien continu après-vente, y compris des services cliniques sur site et un soutien lors de la mise en service. Les candidats doivent être situés à proximité d'un aéroport international métropolitain. Ce poste est basé au Québec, idéalement dans la région du Grand Montréal ou de la ville de Québec. GE HealthCare est un innovateur mondial de premier plan en matière de technologie médicale et de solutions numériques. Notre mission est d’améliorer les soins de santé pour le bien-être futur de tous les habitants de la planète. Qu’il s’agisse de défendre les idées impossibles ou de créer des innovations incroyables, nous voulons être à l’avant-garde des solutions qui améliorent le domaine de la santé. Avec vous, nous pouvons incarner le changement dans les soins de santé que nous voulons voir dans le monde.

The Clinical Applications Specialist (CAS) serves as the clinical expert for GE HealthCare's Ultrasound portfolio, partnering with customers throughout the sales and implementation lifecycle. This role combines clinical expertise, education, customer success, and technical consultation to support product demonstrations, customer training, and post-installation support. The CAS plays a critical role in helping healthcare providers realize the full value of their ultrasound investment while supporting business growth and customer satisfaction. This role offers experienced sonographers an opportunity to expand their impact beyond clinical practice by influencing ultrasound adoption, supporting innovation, and partnering with some of Canada's leading healthcare organizations. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Rôle et responsabilités:

  • Assurer un leadership clinique et technique auprès des clients en présentant l’ensemble des fonctionnalités, applications, technologies avancées et avantages des systèmes d’échographie. Accompagner les utilisateurs dans l’adoption et l’optimisation des équipements, notamment grâce à l’utilisation de logiciels avancés, de fonctionnalités basées sur l’intelligence artificielle et d’outils d’amélioration des flux de travail visant à accroître l’efficacité opérationnelle et la qualité des soins aux patients.
  • Offrir des formations aux utilisateurs sur les systèmes d’échographie dans les domaines de l’imagerie générale, de la santé de la femme, du musculosquelettique, de l’interventionnel et de toute autre application clinique pertinente.
  • Participer à l’installation et à la mise en service des systèmes d’échographie chez les clients afin d’assurer leur satisfaction, de favoriser l’adoption des technologies et de renforcer les relations d’affaires à long terme.
  • Appuyer la participation de l’entreprise aux congrès, salons professionnels et événements scientifiques en réalisant des démonstrations de produits et des activités de formation auprès des clients.
  • Mettre à profit sa connaissance du marché, des applications cliniques et des produits pour soutenir l’équipe des ventes dans l’élaboration de stratégies commerciales, marketing et d’expérience client.
  • Accroître la satisfaction et la fidélisation des clients en offrant un accompagnement continu, en recueillant régulièrement leurs rétroactions et en identifiant leurs besoins afin de soutenir les initiatives commerciales et d’optimiser l’utilisation des équipements.
  • Collaborer avec les membres de l’équipe et les spécialistes produits afin de maintenir et d’approfondir son expertise clinique, technique et technologique.
  • Effectuer les tâches administratives et la documentation requise, notamment les rapports relatifs aux formations, démonstrations de produits, installations et activités de soutien après-vente.

Qualifications requises:

  • Technologue enregistré en échographie diagnostique au Québec (OTIMROEPMQ) ou au Canada.
  • Expérience en imagerie dans un environnement clinique diagnostique, de préférence en milieu hospitalier.
  • Volonté de voyager fréquemment, avec des séjours de plusieurs nuits selon les besoins de l'entreprise.
  • Capacité à travailler selon des horaires flexibles en fonction des besoins des clients et de l'entreprise, y compris les fins de semaine selon les besoins.
  • Bilingue avec maîtrise du français et de l'anglais.
  • Connaissance pratique de la gestion des fichiers électroniques et des outils Microsoft Office.
  • Capacité à enseigner et à former de manière efficace et organisée.
  • Excellentes aptitudes en présentation et en communication orale.
  • Pensée analytique forte pour le dépannage sur nos systèmes et logiciels.
  • Capacité à travailler sans supervision et en équipe.
  • Fortes compétences interpersonnelles et de communication.
  • Doit avoir un permis de conduire en règle et passeport valides.
  • Doit être situé dans la province de Québec et à proximité d'un aéroport international métropolitain.

Caractéristiques souhaitées:

  • Expérience clinique dans des hôpitaux universitaires/centres de recherche.
  • Connaissance pratique des produits d’échographie de GE HealthCare (LOGIQ/Voluson/Venue).Imageries avancés spécialisés : Cardiaque, Vasculaire, MSK.
  • Expérience en formation pour les adultes, y compris l'expérience de présentation.
  • Capacité à établir des relations, une crédibilité et à créer un environnement d'apprentissage respectueux.
  • Multilingue.
  • Basé dans la région de Montréal ou de la ville de Québec.

Nous attendons que tous les collègues incarnent nos principes opérationnels culturels: agir avec humilité et bâtir la confiance, diriger avec transparence, livrer avec focus et promouvoir l'appropriation - toujours avec une intégrité inébranlable.

Nos rémunérations totales sont conçues pour libérer votre ambition et vous donner la motivation et la flexibilité dont vous avez besoin pour transformer vos idées en réalités. Nos salaires et nos avantages sociaux correspondent à tout ce que vous attendez d'une organisation ayant une dimension internationale, avec des possibilités de développement de carrière, dans une culture qui favorise la collaboration et le soutien.

Roles and Responsibilities

  • Provide technical and clinical leadership to customers by demonstrating the full range of Ultrasound product features and advanced technologies. Partner with customers to support the utilization of advanced software applications, artificial intelligence-enabled features, and workflow-enhancement tools that enhance efficiency and patient care.
  • Deliver product training on equipment use to customers in General Imaging, Women's Health, MSK, Interventional, and other ultrasound applications as required.
  • Monitor customer installations of ultrasound products to ensure customer satisfaction and strengthen ongoing customer relationships.
  • Support trade shows and professional conferences by performing product demonstration and customer training.
  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies.
  • Enhance customer satisfaction and retention through continuing education on optimization of equipment utilization by customer.
  • Provide regular feedback on customer satisfaction and needs.
  • Collaborate with team members and product resources to enhance and solidify expertise in product knowledge.
  • Complete reports and administrative tasks, including documentation of customer training sessions, product demonstrations, and post-sale support activities.
  • Must be located in the province of Quebec, with the candidate located proximally to a major international airport.

Required Qualifications

  • Registered Diagnostic Medical Sonographer; current member of a Canadian ultrasound professional association in Quebec (OTIMROEPMQ) or in Canada.
  • Ultrasound imaging experience in a diagnostic clinical setting, preferably a hospital or multi-specialty clinical environment.
  • Willingness to travel extensively across Canada with overnight stays, according to regional and business needs.
  • Fluently bilingual in English/French
  • Working knowledge of Microsoft Office applications, including Outlook and Teams.
  • Ability to teach and train in an effective and organized manner.
  • Excellent presentation and public speaking skills.
  • Strong analytical thinking and ability to troubleshoot.
  • Ability to work unsupervised and as part of a team.
  • Exceptional interpersonal and communication skills.
  • Valid driver's license and passport.

Desired Characteristics

  • Clinical experience in teaching hospital/university settings.
  • Working knowledge of the GE HealthCare Ultrasound products (LOGIQ, Voluson, Vivid, Venue).
  • Advanced credentials, including registration in Cardiac, Vascular or Breast Ultrasound.
  • Familiarity with advanced ultrasound technologies including 3D/4D, Elastography, and Contrast Enhanced Ultrasound and Fusion Imaging.
  • Experience in adult training, including group presentation experience.
  • Ability to build rapport, establish credibility and create a non-threatening environment for learning.

At GE HealthCare, you'll have the opportunity to work with industry-leading ultrasound technology, collaborate with some of Canada's leading healthcare organizations, and make a meaningful impact on patient care across diverse clinical settings.

Our total rewards are designed to unlock your ambition by providing the support, flexibility, and resources needed to turn ideas into world-changing realities. Along with competitive salary and benefits reflective of a global healthcare leader, you'll have access to ongoing professional development, career growth opportunities, and a culture that fosters innovation, care, collaboration, and support.

#LI-ML2

Additional Information

Relocation Assistance Provided: No

This job is curated by Lifelancer.

Lifelancer is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.

Please apply via Lifelancer platform to get connected to the application page and to find similar roles.

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