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Open nowPosted 30 days ago

Order Management Warehouse Coordinator

lifetime42 open roles

Where
Lifetime Brands, Inc., 16545 Cargo Drive, Hagerstown, Maryland, United States of America
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Your applicationOpen nowOrder Management Warehouse Coordinatorlifetime · Lifetime Brands, Inc., 16545 Cargo Drive, Hagerstown, Maryland, United States of America
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. lifetime postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 days ago

lifetime median: 1 days open

The posting

We are looking for a detail-oriented Order Management Coordinator to oversee the smooth processing of customer orders from initial entry to shipping them out the door. In this role, you will act as the vital link between our sales team, customers, logistics, and finance departments. You will ensure high data accuracy, proactively track open orders, and resolve fulfillment or staging issues quickly. Key Responsibilities 

Monitor open orders, delivery schedules, and shipping statuses to ensure on-time shipping and delivery. 

Coordinate closely with sales, order entry and or the appropriate warehouse department,  to address inventory shortages, fulfillment or processing delays which will result in shipping delays.

Serve as the primary point of contact for internal and external inquiries regarding order status, regarding processing and ready ship dates. 

Identify and flag order defects, compliance issues, or any issue that would prevent us from fulfilling the order and meeting our customers needs. 

Maintain clean, up-to-date records and generate regular status reports on open orders, aging items, and backlog metrics. 

Qualifications & Skills

High school diploma or equivalent or work in a related field.

1–3 years of experience in order management, sales support, logistics, or customer service operations.

Bi-lingual is a plus

Proficiency in Microsoft Office (advanced Excel skills preferred) and experience working a CRM system (SAP).

Excellent verbal and written communication skills with a customer-first attitude.

Exceptional attention to detail, strong time-management skills, and the ability to juggle multiple priorities in a fast-paced environment.

   

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