Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 26 hours ago

IT Systems Engineer

Lightning AI52 open roles

Pay
$90,000 – $104,000 a year
Where
San Francisco, California, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Systems EngineerLightning AI · San Francisco, California, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Lightning AI's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Lightning AI postings stay open a median of 65 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 26 hours ago

Lightning AI median: 65 days open

The posting

Who We Are

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.

The Way We Work

The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:

  • Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.
  • Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.
  • Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.
  • Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.
  • Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.
  • Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.

What We're Looking For

Lightning AI is looking for an IT Systems Engineer to support our employees and help maintain and improve our internal IT systems. This hands-on role combines technical support, systems administration, device management and opportunities to contribute to automation and process improvements.

You’ll work closely with the IT Manager to keep our day-to-day IT operations running smoothly. Your responsibilities will include supporting Windows and macOS devices, administering business applications, managing user access and helping employees resolve technical issues.

You’ll also contribute to IT projects, including improvements to onboarding, offboarding and account provisioning. You don’t need to have designed these systems yourself, but you should be comfortable administering them, troubleshooting problems and learning how to improve them.

This role suits someone with practical IT support and systems administration experience who wants to develop their engineering skills within a growing team.

This position is based onsite at our New York City office.

What You’ll Do

IT Support & Systems Administration

  • Provide responsive, hands-on technical support to employees, managing requests through our IT ticketing system.
  • Troubleshoot issues with devices, applications, authentication and connectivity, escalating more complex problems when needed.
  • Provision, configure and maintain Windows and macOS devices.
  • Administer business applications such as Google Workspace, Slack and JumpCloud.
  • Support office networking, wireless connectivity, conference room technology and other IT equipment.
  • Maintain IT asset records and coordinate device deployment, returns and replacements.
  • Keep troubleshooting guides, system documentation and operational procedures up to date.

Employee Lifecycle & Access Management

  • Set up accounts, devices and application access for new employees.
  • Carry out offboarding tasks, including removing access and coordinating equipment returns.
  • Manage user accounts, groups and permissions using established procedures.
  • Support single sign-on, multi-factor authentication and automated account provisioning.
  • Troubleshoot login, application access and provisioning issues.
  • Assist with periodic access reviews and follow least-privilege principles.

Automation & Process Improvement

  • Identify recurring issues and repetitive tasks that could be simplified or automated.
  • Help maintain and troubleshoot

What You'll Need

  • 2–4 years of experience in IT support, systems administration, or a similar technical role.
  • Hands-on experience supporting Windows and macOS devices.
  • Experience with endpoint management platforms such as JumpCloud, Jamf, Intune, or similar tools.
  • Experience administering enterprise applications such as Google Workspace, Microsoft 365, or similar platforms.
  • Familiarity with identity and access management, including user provisioning, permissions, SSO, and MFA.
  • Understanding of networking fundamentals, including DNS, DHCP, VPNs, and wireless connectivity.
  • Experience troubleshooting hardware, software, authentication, and application issues.
  • Familiarity with IT ticketing systems and maintaining technical documentation.
  • Strong communication and customer service skills, with the ability to support employees across different technical skill levels.
  • Ability to manage multiple requests, prioritize tasks, and follow through on assigned work.
  • Comfortable working independently on routine tasks and collaborating with others on more complex issues.
  • Interest in learning new technologies, improving IT processes, and developing systems engineering skills.
  • Ability to provide onsite support at our New York City office.

Nice to Have

  • Experience with identity management platforms such as JumpCloud, Okta, or Microsoft Entra ID.
  • Familiarity with automated onboarding, offboarding, or account provisioning.
  • Exposure to IT automation tools, scripting, APIs, or enterprise application integrations.
  • Experience supporting Linux environments, engineering teams, or technical users.
  • Experience with cloud platforms such as AWS or Google Cloud.
  • Familiarity with GitHub or other technical collaboration tools.
  • Experience supporting conference room AV systems and office networking equipment.
  • Experience with IT asset management and device lifecycle processes.
  • Familiarity with SOC 2, GRC processes, or compliance management platforms such as Vanta.
  • Experience supporting employees across multiple offices or distributed teams.
  • Relevant IT certifications such as CompTIA, Microsoft, Jamf, or similar.

We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.

The anticipated annual base salary range for this role is:

$90,000—$104,000 USD

Benefits and Perks

We offer a comprehensive and competitive benefits package designed to support our employees’ health, well-being, and long-term success:

  • Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
  • Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
  • Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
  • Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
  • Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
  • Professional Development: Annual learning and development allowance to support your professional growth.
  • Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
  • Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
  • Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
  • In-Office Meals: Complimentary meals at our office hubs.

Benefits may vary by location, team, and role.

At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Lightning AI's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Lightning AI's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Lightning AI's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.