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Open nowPosted 9 hours agoWe saw it 52 min after it went up

SaaS Account Manager (Deutschsprachig) – Berlin (m/w/d)

Lightspeed Commerce, Inc.135 open roles

Where
Berlin
Work mode
Hybrid
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Your applicationOpen nowSaaS Account Manager (Deutschsprachig) – Berlin (m/w/d)Lightspeed Commerce, Inc. · Berlin

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Lightspeed Commerce, Inc.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Lightspeed Commerce, Inc. postings stay open a median of 5 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 9 hours ago

Lightspeed Commerce, Inc. median: 5 days open

The posting

Ready to scale impact in B2B SaaS?

Lightspeed ist eine globale SaaS-Plattform für Gastronomie und Einzelhandel – entwickelt, um Umsatz, Effizienz und Customer Lifetime Value zu maximieren. Unsere Kunden? Ambitionierte Hospitality-Brands, die mit Technologie wachsen wollen.

Wir wachsen schnell – und suchen erfahrene SaaS Account Manager (m/w/d), die Bestandskunden strategisch entwickeln, Expansionen vorantreiben und echte Business-Outcomes liefern.

In dieser Rolle übernimmst du ein bestehendes Portfolio im DACH-Markt, identifizierst Umsatzpotenziale und führst datenbasierte Account-Pläne, die Retention, Expansion und Produktadoption steigern. Du agierst als Trusted Advisor auf C-Level, arbeitest eng mit internen Stakeholdern und sorgst für nachhaltiges Wachstum.

Klingt nach deinem Spielfeld? Dann sollten wir sprechen.

DEINE MISSION:

- Strategische Portfolio-Entwicklung: Du steuerst ein skalierbares Kundenportfolio mit Fokus auf Expansion, Retention, Renewals und Value Creation.

- SaaS-Wachstum vorantreiben: Du identifizierst proaktiv Cross- und Upselling-Potenziale auf Basis von Nutzungsdaten, Business-Zielen und Markttrends.

- Ergebnisse durch Insights: Du nutzt CRM- und Analytics-Tools (z. B. Salesforce, Looker, ChurnZero), um datengetriebene Entscheidungen zu treffen und Handlungsempfehlungen abzuleiten.

- Customer Success mit Tiefgang: Du führst Business Reviews, baust Executive Alignment auf und entwickelst maßgeschneiderte Success Pläne.

- Enge Zusammenarbeit mit internen Stakeholdern: Du bist die Schnittstelle zwischen Kunden und unseren Teams in Sales, Implementation, Support & Product.

- Voice of the Customer: Du bringst Kundenfeedback aktiv ein, um unsere SaaS-Plattform gezielt weiterzuentwickeln.

DAS BRINGST DU MIT:

- Mindestens 2–3 Jahre Erfahrung im B2B SaaS Account Management, Customer Success oder consultative sales

- Nachweisliche Erfolge bei der Umsatzsteigerung im Bestandskundenbereich (Upselling, Expansion, Renewals, Churn Reduction)

- Eigenständige, proaktive Arbeitsweise mit ausgeprägtem Ownership-Mindset

- Fähigkeit, mit Stakeholdern auf Management- und C-Level zu kommunizieren und Mehrwert zu vermitteln

- Analytisches Denken und Erfahrung im Umgang mit CRM-, BI- und Customer Engagement-Tools

- Fließende Deutschkenntnisse sowie sichere Englischkenntnisse in Wort und Schrift

WAS DU VON LIGHTSPEED ERWARTEN KANNST:

- Work from Anywhere: Arbeite bis zu 60 Tage im Jahr remote – weltweit

- Modernes Arbeiten: hybrides Modelle, was Flexibilität bietet

- Aktienbeteiligung: Nimm am Lightspeed Stock Option Program teil

- 400 € Health & Wellness Budget: Für deine physische und mentale Gesundheit

- Mental Health Support via Modern Health App

- Impact-orientiertes Umfeld: Agiles Team mit globaler Vision

Lightspeed steht für schnelles, intelligentes Wachstum – für unsere Kunden, unsere Produkte und unsere Mitarbeitenden. Wenn du bereit bist, als SaaS-Profi echte Kundenbeziehungen zu gestalten und nachhaltiges Wachstum zu treiben, dann freuen wir uns auf deine Bewerbung.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WHERE TO FROM HERE?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

WHO WE ARE:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/.

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