Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 60 days ago

IT Field Technician

Lightwave Dental3 open roles

Where
Woodbridge, VA 22191, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Field TechnicianLightwave Dental · Woodbridge, VA 22191, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Lightwave Dental's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 60 days ago

The posting

Overview The IT Field Technician is directly responsible for providing onsite technical support and implementing technology solutions to 12 dental practices with a focus on enhancing the efficiency of our end-users and productivity of our dental offices. The ideal IT Field Technician is a proactive team-player who will be able to communicate effectively with end-users, Practice Managers, Doctors and their IT team while being reliably independent in the field. The IT Field Technician reports to the IT Manager. Objectives

Ensure technology systems are connected, operational, and well-maintained for all offices in designated region while limiting downtime Provide onsite support for all offices in designated region Provide quick and effective support for tier 1 & 2 issues and requests for hardware and designated applications Listen attentively to end-user questions and concerns and offer optimal solutions or escalate feedback to IT Manager Prioritize customer satisfaction in all communications, directing unresolved issues to next-level support

  Responsibilities

Direct responsibility over 12 office locations to provide on-site technical support and maintenance, requiring frequent travel Design, install, and maintain on-premise office networks, end-user workstation setups and backend on-premise IT hardware such as servers Monitor on-premise network connectivity using provided IT tools and respond quickly to downtime Coordinate with offices to track and maintain hardware assets Diagnose and resolve technical issues in a timely manner, escalating complex problems as needed Coordinate with remote support teams and vendors to address technical issues and implement solutions Document all support activities, including resolutions and recommendations, in a detailed and accurate manner within the IT knowledgebase system Participate in a rotating on-call schedule every 6-7 weeks to promptly address and resolve urgent after-hours technical issues, ensuring continuous operational support. Respond to and resolve support issues and requests within established service level agreement (SLA) windows Stay updated on emerging technologies and industry best practices to continuously improve technical skills and knowledge Develop and maintain a positive relationship with office staff including management, Dentists, and Regional Directors

    Requirements

1-2 years professional experience as an IT Field Technician or similar role Experience working with Active Directory, Azure and Office 365 preferred Experience troubleshooting layer 1-3 issues preferred Strong knowledge of computer hardware, software, and networking systems Hands-on experience with troubleshooting and resolving tier 1 & 2 technical issues Excellent communication and interpersonal skills Ability to work independently and prioritize tasks effectively Willingness to travel to multiple locations as required Valid driver's license and reliable transportation Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience preferred

  Physical Requirements

Ability to lift and move equipment weighing up to 40 lbs Comfortable working in various environments, including office settings and remote locations

  Travel

Regular travel to dental office locations within the designated region. After-hours travel may be required occasionally, but it is anticipated to be minimal and will be scheduled.

 

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Lightwave Dental's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Lightwave Dental's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Lightwave Dental's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.