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Open nowPosted 8 days ago

Client Coordinator, CL

lloydsadd14 open roles

Where
Navacord Edmonton, 10120 103 Ave NW, Suite 100, Edmonton, Alberta, Canada
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Your applicationOpen nowClient Coordinator, CLlloydsadd · Navacord Edmonton, 10120 103 Ave NW, Suite 100, Edmonton, Alberta, Canada

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on lloydsadd's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

THE ROLEThe Client Coordinator provides centralized administrative support to our production and service teams to allow a seamless execution of our service strategy. Client Coordinator are passionate administrative professionals who can effectively manage their workflow around competing priorities without sacrificing service quality, and deliver consistent, high-end results on schedule. As a Client Coordinator, you are an Artisan, accommodating and analytical while producing highly precise and accurate work. You are;

Respecting and seeking direction Requiring strong structure and adherence to the rules An eye for managing detail-work and always following through.

WHAT YOU’LL DO:

Most importantly, you will lead by example, live our values, and drive business relationships for the company by providing exceptional customer service; A key emphasis on building rapport and relationships and ensuring that strong long-term relationships are created by providing an industry leading level of support to clients in maintaining their insurance needs; Process documents including new business, renewals and endorsements within EPIC; Timely follow up on outstanding documents from the Insured or Insurer; Ensure EPIC workflows are followed including maintaining and updating claims information; Ensure accurate and timely servicing and invoicing of accounts; and Other duties as required.

WHAT WE REQUIRE:

An academic background consisting of post secondary education, certificates, industry programs, etc. is preferred; Willing to invest time in extensive training and obtaining insurance industry related professional designations such as CIP, CRM and CAIB; Must hold a General Insurance License or willing to obtain; A well-defined sense of diplomacy and business acumen with a focus on customer service and the overall client experience; Skill in analysis, problem solving, critical thinking, decision making, teamwork, communication, innovation, and adaptability; Proficiency in Microsoft Office Suite Experience with internal Broker Management Systems (EPIC) considered an asset.

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