The posting
Reporting to a designated Undergraduate Admission leader, the International Admission Counselor is a member of the International Admission team and supports the recruitment, admission, and enrollment of prospective international undergraduate students as part of LMU's broader undergraduate admission strategy. The position provides timely, culturally responsive admission counseling and day-to-day communication with prospective students, applicants, admitted students, and families by email, telephone, virtual engagement, and in-person interaction.
The counselor manages assigned recruitment territories and activities; develops relationships with students, families, school counselors, and educational partners; participates in application review and admission evaluation; represents LMU at recruitment events in assigned international markets; and collaborates closely with the International Admission team and Undergraduate Admission colleagues to advance University enrollment goals. This role requires approximately 8-12 weeks of international recruitment travel annually, along with periodic domestic travel and evening or weekend work associated with recruitment and enrollment activities.
Position Specific Responsibilities/Accountabilities
- Provide admission counseling and responsive communication to prospective international students, applicants, admitted students, and families regarding academic programs, application requirements, admission processes, scholarships and financial considerations, student experience, and enrollment next steps.
- Participate in approximately 8-12 weeks of international recruitment travel annually in support of University enrollment goals and assigned recruitment territories. Represent LMU at secondary schools, universities, college fairs, counselor programs, individual appointments, and other approved recruitment activities.
- Manage assigned international recruitment territories and outreach activities, including virtual engagement, on-campus programs, yield activities, and hosting visiting students, families, counselors, and educational partners.
- Develop and maintain relationships with prospective and current students, families, school counselors, educational organizations, alumni, and other appropriate recruitment partners.
- Collaborate closely with members of the International Admission team and Undergraduate Admission colleagues to support coordinated recruitment, admission, yield, and enrollment efforts as part of LMU's broader undergraduate admission strategy.
- Review undergraduate applications and international academic records; evaluate candidates for admission in accordance with established University policies, holistic review standards, committee processes, and delegated decision-making authority.
- Maintain accurate and timely records of recruitment activity, communications, relationships, travel, and applicant interactions in authorized University systems.
- Support management of the international admission email account and related communication flows to prospective students, applicants, admitted students, and families. Contribute ideas and content for audience-specific outreach under the direction of admission leadership.
- Collaborate with Transfer Admission, Enrollment Services, and other campus partners to support the recruitment, application review, and enrollment of international transfer students.
- Collaborate with Undergraduate Admission colleagues and campus partners engaged in international student outreach, transition, enrollment, and student-support initiatives, while referring matters outside the position's admission scope to the appropriate office.
- Contribute international market and audience insight to recruitment communications, presentations, websites, publications, and other outreach resources in partnership with admission leadership and communications colleagues.
- Participate in domestic, virtual, and on-campus recruitment and enrollment programs as assigned, including programs that may occur during evenings or weekends.
- Remain current on international educational systems, admission practices, ethical standards, relevant University policies, assigned markets, and technologies used in student recruitment and applicant engagement.
- Perform other duties as assigned or requested.
Loyola Marymount University Expectations
Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.
Requisite Qualifications
- Typically a bachelor's degree or equivalent combination of education and relevant experience. The incumbent will be expected to continue upgrading knowledge, skills, and abilities to remain current with trends, technologies, ethical standards, and policy changes relevant to admission and international recruitment.
- Minimum two years of relevant experience in admission, student recruitment, international education, student services, customer service, counseling, or a related area is preferred. Relevant internships, graduate assistantships, student employment, or comparable experience may be considered.
- Valid passport, or ability to obtain and maintain one, and willingness and ability to complete approximately 8-12 weeks of international recruitment travel annually, along with periodic domestic travel and evening or weekend work.
- Ability to communicate effectively and in a culturally responsive manner with students, families, counselors, colleagues, and external partners from varied backgrounds and educational contexts.
- Strong written, oral, presentation, interpersonal, planning, and organizational skills.
- Ability to manage time, balance multiple and changing priorities, meet deadlines, attend to detail, and work effectively both independently and collaboratively.
- Ability to compose routine correspondence independently, exercise sound judgment, recognize matters requiring escalation, and maintain appropriate confidentiality.
- Demonstrated computer competency and ability to learn and use admission systems, customer relationship management platforms, standard productivity software, virtual engagement tools, and web-based technologies. Experience with Slate or a comparable CRM is preferred.
- Proficiency in an additional language and familiarity with international educational systems are preferred.
- Commitment to ethical college admission practice, student-centered service, and LMU's mission, vision, and values.
Working Conditions
- Approximately 8-12 weeks of international recruitment travel annually are required. Travel may involve extended time away from campus, varied schedules, and work across time zones.
- Periodic domestic travel and evening or weekend work are required in connection with recruitment, application review, and enrollment programs.
- Physical-demand, work-environment, salary, sponsorship, equal-employment-opportunity, and accommodation language will be maintained or finalized by Human Resources in accordance with University requirements and the approved posting.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.
#HERC# #HEJ#
Staff Regular
Salary range
$63,300.00 - $79,200.00 Salary commensurate with education and experience.
Please note that this position may not be eligible for visa sponsorship now or in the future.
Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)
LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.
Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [email protected] or by phone at (310) 338-2723. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources.
When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process.
LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.
