The posting
Job Description
Job Summary: The Assistant Director-Financial Aid provides leadership and oversight for designated financial aid compliance functions and specialized federal, state, and institutional aid programs, ensuring assigned processes are administered accurately, consistently, and in compliance with applicable regulatory and institutional requirements. Serving as the primary compliance resource and process owner for areas such as federal verification, resolution of conflicting information, Return of Title IV Funds (R2T4), California state financial aid programs, and other assigned compliance activities, the position establishes and maintains procedures, internal controls, documentation standards, and quality assurance processes to mitigate compliance risk and support operational effectiveness. The Assistant Director oversees the administration of assigned state, federal, and institutional aid programs, including eligibility review, certification, disbursement, reconciliation, reporting, and regulatory compliance; coordinates audit, program review, and compliance review activities; and leads the development and maintenance of departmental policies, procedures, and operational guidance. The position supervises Student Financial Services Counselors, may serve as the department's second-in-command, and collaborates with campus partners to support student enrollment, retention, and completion goals through effective financial aid administration, customer service, and regulatory compliance. Performs other duties as assigned.
Education and Experience: Bachelor's Degree required; preferably in computer information systems, business, or related field. Minimum three years of financial aid experience with increasing responsibility required.
Knowledge and Skills: Able to write legibly; speak and read in English with professional quality; use computer, printer, and software programs necessary to the position; trouble shoot and operate basic office equipment necessary to the position. Essential Interpersonal Skills: Work with team to accomplish specific goals. Able to communicate in English by phone, in writing, and in-person with students and/or parents with professionalism, ease, and confidentiality. Able to convince others to cooperate/follow a course of action. Able to relate positively, effectively and professionally with others; work calmly and respond courteously when under pressure. Able to accept direction. Essential Mental Abilities: Able to think quickly and understand basic mathematics and accounting principles and apply them to manipulate and analyze data. Able to interpret data, judge and act on analysis of data, develop and follow-up on plans, analyze and solve specific problems. Able to follow complex instructions and work independently without direct supervision. Able to communicate clearly in English, in person, in writing, and on the telephone. Able to proofread documents for content and accuracy. Able to interact positively with other staff members by maintaining a team player attitude. Essential Sensory Abilities: Able to communicate on the phone while working in a congested and noisy environment. Able to hear sufficiently for general conversation in person and on the telephone. Able to see adequately to read computer screens and written documents necessary to the position.
Licensures and Certifications: None.
About Us
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.
Loma Linda University is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.
Loma Linda University prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at Sex Discrimination & Sexual Misconduct Title IX | Loma Linda University (llu.edu).
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