Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 hours ago

Support Analyst

Lone Star Circle of Care37 open roles

Where
2423 Williams Dr., Georgetown, TX
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSupport AnalystLone Star Circle of Care · 2423 Williams Dr., Georgetown, TX

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Lone Star Circle of Care's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. Lone Star Circle of Care postings stay open a median of 33 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 7 hours ago

Lone Star Circle of Care median: 33 days open

The posting

We are seeking a skilled and motivated Support Analyst to assume core responsibility for Tier 1 and 2 technical support involving end-user technology maintenance and deployment. This provides support with network infrastructure, desktop systems, software, and hardware owned and managed by LSCC. The Support Analyst serves as vital technical support for the organization, emphasizing initial contact and primary issue resolution. This role will be required to travel to other LSCC facilities as needed. The Support Analyst will collaborate with employees at all levels within the organization including vendors and must be able to maintain professional working relationships and provide excellent customer service.

If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you!

A Day in the Life of a Support Analyst may look like this:

  • Provide support to incoming requests to the IT Department via Service Desk, telephone, email, chat, and in-person to ensure, timely, and effective resolution of client issues.
  • Utilize the IT Service Management system to create, manage, and document requests and resolution process.
  • Build, configure, maintain, and manage systems for all employees using the latest technologies
  • Manage PC inventory and track hardware and software assets.
  • Support software on desktop and laptop computers and configure network access, printers, and other office hardware.
  • Maintain, develop, and document corporate desktop images
  • Perform manual and automated operating system deployments
  • Provide end-user support, including remote assistance for branch offices using remote console access technologies.
  • Collaborate on projects and facilitate training programs designed to educate users on essential and specialized applications.
  • Remain current with the latest IT technologies and trends
  • Research solutions through internal and external knowledge base as needed
  • Monitor and manage IT systems and infrastructure to ensure optimal availability and performance.
  • Collaborate with vendors and suppliers to procure and manage IT hardware and software.
  • Other duties as assigned

We ask our Support Analyst to possess a minimum of:

  • Minimum of Associate’s degree in Computer Science or minimum of three (3) years of related experience in a technical support or IT role
  • Proficiency with Windows operating systems and Microsoft Office 365 applications

The following experience/skills are preferred:

  • Proficiency with EMR system
  • Bilingual English/Spanish language skills

Key Success Factors

Some key factors that will make an individual successful in this role:

  • The ability to problem solve
  • Organizational skills
  • Attention to detail
  • Team player personality
  • Time management

Benefits

LSCC offers a competitive benefits package, including:

  • Competitive salary;
  • Medical, Dental, and Vision insurance;
  • LSCC paid Life insurance;
  • LSCC paid Short-Term and Long-Term Disability insurance;
  • Paid Time Off; and
  • 403b Employee Retirement Plan
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Lone Star Circle of Care's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Lone Star Circle of Care's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Lone Star Circle of Care's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.