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Open nowPosted 3 days agoWe saw it 63 min after it went up

Director, Product Operations

Lone Wolf Technologies24 open roles

Pay
$135,000 – $150,000 a year
Where
United States (Remote)
Work mode
Remote
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Your applicationOpen nowDirector, Product OperationsLone Wolf Technologies · United States (Remote)

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Lone Wolf Technologies postings stay open a median of 17 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 3 days ago

Lone Wolf Technologies median: 17 days open

The posting

The Director, Product Operations builds and runs the operating system for Lone Wolf's Product organization — the process, tooling, data, and communication that enable our Product leaders to focus on customer experiences and outcomes. This role reports to the SVP, Product & Strategy and partners with the leaders of our product lines, Engineering, Product Marketing, Operations, Sales, and Customer Success.

This is a hands-on leadership role: the Director will do the work from day one and build the function over time. They will modernize how Product works — including leading AI adoption across the team — and become the company's trusted source of product data and insight.

Role and Responsibilities:

  • Define and improve Product's part of the SDLC — discovery, PRDs, prioritization, and acceptance — and partner with Engineering on clean handoffs, shared definitions, and visibility into capacity and delivery.
  • Lead internal AI adoption across the Product team, rolling out AI-enabled workflows for research, requirements, analysis, and reporting, and measuring the productivity gains.
  • Facilitate the Product operating rhythm, including planning cycles, goals, and the data and materials behind monthly Product Line Reviews.
  • Partner with Product Marketing on go-to-market readiness — launch plans, release notes, and roadmap communication — so Sales and Customer Success are never surprised.
  • Partner with Operations to give the Enablement team the product knowledge, release information, and content the field needs.
  • Partner with all customer-facing teams to make sure feedback from customers, support, sales calls, and Deal Desk reaches the right Product leaders and informs prioritization.
  • Own product analytics — usage, adoption, retention, and product health — and deliver analysis and reporting on our products for other departments.
  • Own the Product tool stack, data hygiene, and playbook, automating manual reporting and keeping PMs across product lines working consistently.

Requirements:

  • 8+ years in product operations, product management, technical program management, or product-focused consulting in B2B SaaS, including 3+ years at a senior or director level.
  • Experience building or rebuilding a product operations function in a growing SaaS business — and examples of what you built.
  • Fluency with AI tools and the ability to design, instrument, and improve workflows that use them.
  • Strong data skills: defining SaaS product metrics, building dashboards, and turning analysis into recommendations.
  • Experience with tools like Jira, Lovable, Anthropic, OpenAI, Gainsight, Salesforce, and Gong.
  • Vertical SaaS, PE-backed, or multi-product portfolio experience is a plus.
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