The posting
Brand Marketing Manager, Hotel Park Ave NYC
We're looking for a Brand Marketing Manager who knows New York, understands culture and hospitality, and has a strong understanding of what makes a brand relevant.
Hotel Park Ave NYC sits where Midtown's business world meets the creative energy of NoMad and Flatiron. As the hotel continues to establish itself in New York, this role will be central to shaping how the brand shows up, from partnerships and programming to content, communications and guest experience.
We’re looking for someone who is curious, culturally connected and close to what is happening in New York. Someone who understands how people move through the city and shapes the hotel brand around that, not around a generic idea of lifestyle or boutique hospitality.
Reports to: Hotel Park Ave NYC’s General Manager, with a dotted line to the Regional Director of Marketing, East Coast
Location: On-site at Hotel Park Ave NYC
What you'll do
- Act as the on-property brand guardian for Hotel Park Ave NYC, ensuring its positioning, tone of voice and visual identity are consistently brought to life across every touchpoint
- Act as a key operational member of the marketing team, executing overall strategy and brand positioning and working with commercial teams to analyze data and support the business
- Lead relationships with external partners, digital marketing agencies and PR representatives, contributing to monthly strategy calls and providing reporting to leadership teams
- Execute the property's social media strategy, including content capture, creation and identifying key partners
- Evaluate influencer and KOL opportunities, recommending partnerships that align with the brand, audience and commercial priorities
- Lead the planning and delivery of on-property brand and F&B activations, ensuring each is aligned with the hotel’s positioning and commercial objectives
- Coordinate on-property photo shoots, filming, site tours and media visits, including preparation, logistics and the review of external photography and filming requests
- Own and maintain the property marketing plan, translating the annual strategic sales and marketing plan into clear priorities, campaigns and activity throughout the year
- Own day-to-day website content and updates, ensuring the digital guest journey remains accurate, relevant and consistently on-brand
- Track and report on marketing performance across digital, website and campaign activity, using clear metrics and ROI where applicable to inform future activity and commercial decision-making
- Play an active role in weekly commercial strategy meetings, bringing performance insights, upcoming activity, market intelligence and ideas to support both brand and revenue objectives
- Identify partnership, programming and cultural opportunities that connect Hotel Park Ave NYC with new audiences and reinforce its brand positioning
- Stay closely informed on the competitive landscape, cultural trends and evolving customer behaviour, identifying opportunities to keep the hotel relevant and ahead of the market
- Oversee CRM, guest communications, in-room collateral and upsell platforms, ensuring messaging is commercially effective and consistent with the Hotel Park Ave NYC brand
- Build strong relationships across hotel operations, F&B and commercial teams, ensuring marketing activity is integrated across the property
- Contribute to the development of revenue-driving campaigns and initiatives across key business segments, bringing a strong brand and customer perspective
Qualifications
- Degree in marketing, communications or hospitality preferred
- Strong analytical, financial and project coordination skills
- Strong social media experience, with familiarity across Meta, TikTok and LinkedIn
- Working knowledge of MS Office, InDesign, GA4, Photoshop or Canva
- Familiarity with CMS platforms and AI tools
- Knowledge of marketing, e-commerce, copywriting and content management
Experience
- 3+ years in a similar role, ideally at a boutique, lifestyle or independent hotel
- Team management experience in a fast-paced environment preferred
Skills
- Works well under pressure and tight deadlines
- Strong communication, organization and analytical skills
- Team player with positive interpersonal skills
- Confident presenting and as a meeting lead
- Solves problems without needing oversight
- Solid attention to detail
- Effective at managing conflict and change
- Knowledge of relevant market regulations
- Stays current on industry trends
- Decisive, and able to react well to unforeseen difficulties
Compensation
Salary of $75,000
Benefits
At Hotel Park Ave NYC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Medical, dental, and vision insurance for full-time employees
- Six complimentary nights each year at any Lore Group hotel
- Lore Group employee and immediate family rates
- Lore Group friends and family rates
- 50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery
- 50% discount at Lore Group restaurants and bars
- Paid vacation days - entitlement increasing annually
- Nine paid holidays annually
- Seven paid sick days annually, as established in New York City
- Company-paid life insurance equal to 1.5 times annual salary
- Employee Assistance Program
- Referral incentives
- 401(k) with a 5% match
- Training and development programs
- Additional perks through Cigna
- Employee recognition programs
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Life at Lore Group
Our properties are widely celebrated for their thoughtful design, interesting use of space, engaging restaurants, award-winning bars and the passion of our people. We are passionate about our people and are committed to training, developing, mentoring, and coaching a world-class team to deliver memorable experiences for our guests. As a small, independent group, we are able to offer a personalized career progression on a global stage, with many of our team members having been able to move to our European and American properties, and vice versa, expanding their roles, careers and experiences. We prefer to promote and transfer within our group whenever possible, backed up by tailored training using internal and external resources. We firmly believe our future leaders are alongside us.
Location: New York, NY
