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Open nowPosted 159 days ago

Meetings and Events Coordinator

Lotte Hotels Americas19 open roles

Where
New York, NY, USA
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Your applicationOpen nowMeetings and Events CoordinatorLotte Hotels Americas · New York, NY, USA
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 159 days ago

The posting

  • Ensure all billing requirements are met.
  • Answer all telephone inquiries in a pleasant, courteous and professional manner and ensure that all pertinent information is noted accurately and legibly and quickly communicated to Director of Meetings and Events or Catering Sales Managers.
  • Assist and handle all administrative needs of Director of Meetings and Events or Catering Sales Managers.
  • Prepare all written communications: memorandums, BEOs, contracts, sales letters, cover letters, thank you letters, mailings, collateral, etc
  • Ensure that administrative operation has adequate par stock of materials necessary to perform all daily tasks and order supplies on regular basis.
  • Perform all administrative duties in a tidy, organized manner and maintain offices in an orderly and guest ready environment at all times.
  • Responsible for daily distribution of guarantee sheets, memos, reader boards and their accuracy. Must walk throughout hotel to deliver last minute events.
  • Responsible for ordering and correct billing of all coat checks.
  • Check all banquet statements and ensure their accuracy before the conclusion of all events.
  • Maintain a par stock of all printed menus and sales collateral as well as a stock of completed sale kits.
  • Print and assemble all table menus, place cards and tent cards as needed.
  • Place all flower orders as needed and ensure correct billing.
  • Communicate all last minute changes, additions and cancellations via telephone or hand delivered memo.
  • Ensure that all entries in Delphi are accurate.
  • Fax all necessary correspondence
  • Attend all necessary meeting and take appropriate minutes.
  • Prepare all necessary reports: forecasts, pace reports, lost business reports, inquiries, booking reports, trace reports.
  • Make room reservations as needed and ensure the delivery of amenities.
  • Process all purchase orders and special requests.
  • Order all audio visual requests as needed.

Salary: $32.99-$37.04 per hour

  • High school diploma and a college degree in hotel or business administration are required.
  • Extensive experience in similar luxury establishment
  • Experience in a similar operational area for a minimum of two years
  • The specific strategic or operational knowledge needed to perform the job
  • Basic secretarial/administrative knowledge such as business letter, BEOs and telephone etiquette is required.
  • Excellent telephone skills and manners. Ability to interact with fellow employees and clients of the hotel both via phone and in person.
  • Knowledge of hotel structure and how all departments interact.
  • Proficient in Microsoft Word, Excel, Power Point and Delphi.
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