The posting
- Diagnose vehicle breakdowns and technical issues, determine the required repairs, and provide clear recommendations and instructions to workshops on necessary repair or replacement work.
- Attend vehicle breakdown cases and coordinate recovery, repair, and follow-up actions to ensure minimal vehicle downtime.
- Conduct vehicle inspections at workshops to verify technical issues, assess repair requirements, and ensure repairs are carried out according to the approved scope of work.
- Review, negotiate, and approve repair quotations from workshops and vendors, ensuring pricing is competitive, reasonable, and cost-effective.
- Source, procure, and coordinate the supply of spare parts from alternative suppliers when required, particularly in cases of excessive workshop pricing or parts shortages.
- Monitor repair progress with workshops, including long-standing repair cases, and follow up to ensure timely completion and return of vehicles.
- Perform quality inspections on vehicles returned from repair vendors to ensure repairs meet company standards, safety requirements, and approved specifications.
- Manage and monitor vehicle movements between dealers, workshops, vendors, and hirers to ensure proper coordination and operational efficiency.
- Collaborate closely with the accident management team to ensure established procedures, documentation, and operational protocols are adhered to.
- Ensure proper filing, documentation, and system updates of repair records, quotations, invoices, reports, and related case information.
- Monitor and ensure all required operational data, records, reports, and work activities are accurately maintained and completed in a timely manner.
- Provide ad-hoc operational support and undertake any other duties, assignments, or projects as directed by the Reporting Manager to support business and operational requirements.



