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Open nowPosted 20 hours ago

Patient Service Representative Supervisor

Lumexa Imaging70 open roles

Where
Austin, TX, USA
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Your applicationOpen nowPatient Service Representative SupervisorLumexa Imaging · Austin, TX, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Lumexa Imaging's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Lumexa Imaging postings stay open a median of 20 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 20 hours ago

Lumexa Imaging median: 20 days open

The posting

Touchstone Medical Imaging is actively searching for a Patient Service Representative Supervisor to join our team at our Northwest facility in Austin, TX.The Patient Service Representative Supervisor is responsible for creating and maintaining a positive, welcoming environment for all patients, families, and visitors while performing the requested duties. These duties will include interviewing patients and/or families to obtain all demographic and financial information, scheduling and confirming patient appointments, verifying patient insurance, explaining financial responsibility to patient or patient representative, and collecting same-day payments. Additional Responsibilities:

Manages the training and onboarding of new team members Participates in the recruiting, interviewing, and hiring process Leads regular staff meetings and associate one-on-ones Monitors and approves timecards Initiates and participates in staff performance evaluations and on-going development of team members including performance improvement plans, disciplinary actions and/ or terminations when necessary Defines job responsibilities/specialty tasks and priorities Develops and monitors the teams’ performance through a QA process Establishes employee schedules to provide for planned time off, ensuring appropriate staffing levels and adequate department coverage (5%) Completes other tasks and projects as assigned

Education and Experience:

High School Diploma or equivalent required. 2-3 years office experience in a healthcare setting Excellent customer service skills

Robust benefit offerings include:

Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date 401(k) with Immediate Eligibility to Defer and Safe Harbor and Profit-Sharing Contributions upon meeting eligibility requirements Employer Paid Short-Term Disability Employer Paid Life/AD&D Voluntary Life Paid Maternity Leave Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program

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