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Dealership Receptionist / Concierge

lundgrencars11 open roles

Where
Claremont, NH
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Your applicationOpen nowDealership Receptionist / Conciergelundgrencars · Claremont, NH
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: first seen 2 hours ago

The posting

Benefits

  • Health Insurance
  • Paid Time Off (PTO)
  • 401(k) with Company Match
  • Employee Vehicle Purchase & Service Discounts
  • Paid Training and Professional Development
  • Career Growth and Advancement Opportunities
  • Supportive Team Environment

Join Our Team!

We are looking for an energetic, customer-focused Receptionist/Concierge to be the welcoming face of our dealership. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering exceptional customer service, we'd love to meet you.

As the first point of contact for our customers, you will play a key role in creating a positive and memorable dealership experience while supporting our sales and service teams.

What You'll Do

Customer Service & Guest Experience

  • Welcome customers and visitors with a friendly, professional attitude.
  • Ensure all guests feel valued, comfortable, and cared for during their visit.
  • Direct customers to the appropriate department or team member.
  • Assist with customer questions and provide general dealership information.
  • Maintain a clean, organized, and inviting reception and showroom area.

Phone & Communication Support

  • Answer and direct incoming calls in a professional and courteous manner.
  • Respond to customer inquiries and relay messages accurately.
  • Assist with appointment confirmations and customer follow-up communications.
  • Support dealership communication efforts to ensure excellent customer service.

Administrative Responsibilities

  • Perform data entry and maintain accurate customer records.
  • Assist with filing, scanning, and organizing documents.
  • Process incoming mail and deliveries.
  • Provide administrative support to management and dealership staff.
  • Assist with dealership events, promotions, and customer appreciation initiatives.

Sales & Service Support

  • Help check in customers for service appointments when needed.
  • Coordinate customer assistance and waiting area hospitality.
  • Support customer satisfaction and retention efforts.
  • Assist with lead management and customer follow-up activities.

What We're Looking For

  • High School Diploma or GED required.
  • Previous experience in customer service, hospitality, retail, concierge, or receptionist roles preferred.
  • Outstanding communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Professional appearance and positive attitude.
  • Basic computer skills, including Microsoft Office and email.
  • Ability to work efficiently in a fast-paced environment while maintaining excellent customer service.

The Ideal Candidate

  • Friendly, outgoing, and personable.
  • Dependable, punctual, and professional.
  • Detail-oriented and organized.
  • Team-focused with a willingness to help others.
  • Passionate about delivering an exceptional customer experience.

Schedule

  • Full-time position.
  • Rotating Saturdays may be required.
  • Flexible scheduling based on dealership needs.

Why Work With Us?

We pride ourselves on providing a welcoming, family-oriented workplace where employees are respected, supported, and given opportunities to grow. If you're looking for a rewarding career where you can make a positive impact on customers every day, we'd love to hear from you.

Apply today and become part of our growing team in Claremont, NH!

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