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Open nowPosted 1169 days ago

游戏客服专员

lx3qcyzne8/index52 open roles

Where
Guangzhou, Guangdong, Chinese Mainland
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Your applicationOpen now游戏客服专员lx3qcyzne8/index · Guangzhou, Guangdong, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 1169 days ago

The posting

1. 负责处理玩家咨询、投诉及反馈,通过在线客服系统/电话/邮件等渠道提供专业服务; 2. 跟进游戏内异常问题(如充值未到账、账号封禁等),协调技术团队推动解决; 3. 记录并整理玩家建议,定期输出服务报告,优化客服流程; 4. 维护玩家关系,提升用户满意度,预防投诉升级; 5. 协助运营团队完成游戏活动公告、规则说明等沟通工作。

1. 大专及以上学历,1年以上客服经验(游戏行业优先); 2. 熟悉主流游戏类型,能快速掌握公司产品玩法; 3. 耐心细致,抗压能力强,具备优秀的多任务处理能力; 4.可接受轮班制(含周末及节假日)。

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