The posting
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco headquarters.
Lyft's Verticals team owns three of the most strategically important and operationally complex marketplaces in our business: airports, scheduled rides, and events. These are the moments that matter most. Airports are a defining touchpoint in the Lyft experience: high-stakes, high-complexity, and critical to both rider trust and driver earnings. Scheduled rides give riders confidence and control while giving drivers greater predictability. Events, from packed stadium concerts to sold-out games, require precision logistics and seamless coordination at scale. Together, these verticals represent some of the highest-intent, highest-value use cases on the Lyft platform.
As a Senior Product Manager on the Verticals team, you'll lead a cross-functional team to shape how millions of people plan, book, and experience their journeys across these critical moments. You'll build seamless booking flows, deeply personalized experiences, and robust integrations with travel and event partners. You'll also take on some of the most complex challenges in rideshare: optimizing rider-driver matching in dynamic, high-variability environments, advancing demand forecasting, improving real-time driver guidance, and designing targeted incentives that drive growth. The solutions you build need to work everywhere, from a quiet regional airport to JFK, and from a Tuesday morning scheduled ride to 60,000 fans leaving a stadium at once.
Responsibilities:
- Understand Lyft's strategic and competitive position. Set goals and success metrics that align with Lyft's mission and drive maximum impact based on data analysis, market research, and usability studies
- Set an incredibly ambitious vision that motivates and inspires your team, peers, and leadership, and that accounts for the distinct dynamics of airports, scheduled rides, and events
- Completely own your team's products, existing or new, from ideation through development, experimentation, launch, growth, and maintenance, caring deeply about both rider and driver experiences
- Lead and align cross-functional partners, including engineers, designers, data scientists, analysts, marketers, business partners, and operations, to drive a shared vision
- Communicate clear roadmaps, priorities, experiments, and decisions across a wide spectrum of audiences from partner teams to executive leadership
Experience:
- 6+ years of experience in product management, product design, or equivalent consulting experience with significant time spent leading consumer mobile apps or marketplace products
- Experience working with or alongside data science and operations teams on complex products; familiarity with experimentation, marketplace dynamics, or logistics is a plus
- Passion for Lyft and what we are trying to achieve in sustainable urban transportation
- Natural ability to make things happen around you. You manage project ambiguity, complexity, and interdependencies in an organized and structured way
- Strong ability to define and analyze metrics that inform the success of products and the health of the business
- Excellent judgment and thoughtfulness about the dynamics of a product ecosystem, including balancing the needs of riders and drivers
- Strong communication skills and intuition for communication strategy at every level: within teams, with partner teams, and to executive leadership
- Experience leading post-launch optimizations, including developing testing strategies
- Ability to conceptualize, manage, and prioritize multiple projects for stakeholders
- Detail oriented with superior organizational skills. Balancing multiple projects, deadlines, and requests should be second nature to you
Benefits:
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match to help save for your future
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the San Francisco area is $148,000 - $185,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
