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Open nowPosted 5 days ago

Front Desk & Meeting Room Coordinator (Boston, MA)

M&T Bank769 open roles

Pay
$22 – $36 an hour
Where
Boston, MA
Work mode
On site
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Your applicationOpen nowFront Desk & Meeting Room Coordinator (Boston, MA)M&T Bank · Boston, MA
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. M&T Bank postings stay open a median of 32 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 5 days ago

M&T Bank median: 32 days open

The posting

Overview:

This role centers on being the office’s first point of contact, coordinating daily office flow and reception, coordinating meetings, working with Executives and maintaining strong internal and external relationships.

Location:

This is an onsite role located at 115 Federal Street, Boston, MA.

Hours:

8:00AM-4:30PM Monday-Friday, with flexibility for special meetings and events.

Front Desk Operations

  • Greet and welcome all visitors, clients, and vendors in a professional and hospitable manner.
  • Manage visitor procedures and coordinate guest access.
  • Respond to general inquiries and direct visitors to appropriate contacts.
  • Maintain a clean, organized, and professional reception area.
  • Coordinate deliveries, mail distribution, and courier services.
  • Serve as a central point of contact for office-related questions and requests.

Meeting Room Management

  • Manage meeting room schedules and reservations.
  • Coordinate room setup according to meeting requirements.
  • Ensure meeting rooms are clean, organized, and properly stocked.
  • Verify functionality of audiovisual equipment, monitors, video conferencing systems, and room technology.
  • Conduct daily room inspections to maintain readiness.
  • Coordinate with building management and vendors regarding room-related issues.
  • Support executive meetings, client meetings, and special events.

Hospitality & Client Experience

  • Prepare conference rooms for client meetings and executive events.
  • Ensure beverages, refreshments, and hospitality items are available.
  • Maintain a welcoming environment that reflects the organization's standards and brand.
  • Anticipate guest and employee needs and respond promptly.

Office Operations Support

  • Monitor and replenish office, café, cleaning, and printing supplies.
  • Assist with onboarding logistics for new employees.
  • Support office-wide communications and announcements.
  • Assist with event planning and office initiatives.
  • Maintain compliance with visitor management and building security procedures.

Education & Experience Required:

  • High School diploma or GED and 2 years related experience

Education & Experience Preferred:

  • Experience managing meeting rooms, events, or executive support functions preferred.
  • 3+ years of experience in reception, office administration, hospitality, workplace operations, or client service.

Skills & Competencies

  • Exceptional customer service and interpersonal skills.
  • Strong verbal and written communication.
  • Professional appearance and demeanor.
  • Strong organizational and multitasking abilities.
  • Proficiency with Microsoft Outlook, Teams, Word, Excel, and room reservation systems.
  • Ability to prioritize competing demands in a fast-paced environment.
  • Strong attention to detail and follow-through.
  • Associates or Bachelors degree preferred

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.68 - $36.13 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Boston, Massachusetts, United States of America

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