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Open nowPosted 420 days ago

Housekeeper

Mad Swans7 open roles

Where
Bristol, United Kingdom
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Your applicationOpen nowHousekeeperMad Swans · Bristol, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mad Swans's own form.

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. Mad Swans postings stay open a median of 14 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 420 days ago

Mad Swans median: 14 days open

The posting

Housekeeper

"Hospitality expert, paddle tennis enthusiast"

You bring your expertise, enthusiasms, and curiosities; and we’ll provide you with a space to play.

  • Part Time - Early Morning Shifts from 6.30 am to 9.30 am
  • Permanent & Fixed Term Contracts
  • Earnings £11.65/hour to £13.50/hour, including TRONC (Tips), depending on age
  • Onsite Role
  • Based at Mad Swans in the Mendips (Bristol)

Mad Swans is looking for part-time early morning Housekeepers to join our growing team at Mad Swans in the Mendips.

Mad Swans in the Mendips is located in Farrington Gurney near to Bristol & Bath.

Full Address: Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.

Find out more about Mad Swans and what The Times had to say about our first opening at Mad Swans in the Mendips:

Can a cool new hotel near Bath really make golf fun for everyone?

What we do

We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature.

This summer, we’re opening our first countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are.

Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. We’re all about great food, which is why we’ve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them. The Potting Shed proudly boasts a menu of refreshing takes on Brasserie classics while, in The Hangout, the focus is on shareable plates with no compromise on flavour. But wherever guests find themselves, from course to court, the meadow to the orchard, they’re never far from a plate of something delicious to satisfy any craving. And, for evenings that go on forever, an Eco Cabin for the night is only a starlit walk through the wilderness away.

What we can do for you

We understand that there’s more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues.

We believe that to be interested is to be interesting – that means industry-leading training within and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it. As we make our start in the world, our team need to be able to wear a few different hats, which we treat as an opportunity, allowing you to take considered detours into topics of interest, in the pursuit of a broader, richer perspective.

And out of hours, our guests’ playground is yours too. Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate. You’ll have the opportunity to get involved in all things Mad Swans, from padel lessons to cocktail workshops, after all, we want you to be as excited by our product as we are.

What there is to it

You’ll be joining a lively and passionate housekeeping team with a positive and warm attitude from day one.

The key duties and responsibilities of this role will include:

  • Cleaning and re-setting Cabins
  • Changing bed linen and towels
  • Stocking and maintaining an inventory of housekeeping supplies
  • Dusting and polishing furniture and fixtures
  • Scrubbing and sanitising showers, bathtubs, toilets, countertops and sinks
  • Vacuuming/mopping all areas including public areas
  • Reporting breakages, damages and safety issues for repairs
  • Positively engage and interact with guests
  • Assist guests with any questions and queries
  • Handle guest feedback and resolve issues promptly, escalating to the Housekeeping Manager, if necessary
  • Building rapport with regular guests, fostering a welcoming and loyal customer base

There is an element of physical work which will involve lifting, carrying and moving linen and supplies to and from each Cabin. Although this role is predominantly working inside Cabins, our Housekeepers will also be required to be outside as they move between and service each Cabin throughout the day.

There are a number of part-time positions. Earnings to £11.65/hour to £13.50/hour, including TRONC (Tips), depending on age.

Location – this is an onsite role and will be located at Mad Swans in the Mendips, Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.

Working Hours – shift times will be 2-3 hours from 6.30 am each morning.

Working Days – your working days will depend on if you work full-time, part-time or weekend. Full-time members of the team will be required to work any five days out of seven and will involve working on weekends on a regular basis. Working hours will vary in line with the operating calendar and needs of the business.

Who we’re looking for

We are looking for Housekeepers who are:

  • Passionate about ensuring our Cabins and guest facing areas are clean and immaculate at all times
  • Detail orientated
  • Able to work independently and as part of a team
  • Passionate about delivering excellent guest service
  • Comfortable working in clusters of Cabins which are spread out
  • An excellent communicator
  • Organised and able to multi-task
  • Happy to be hands-on and assist with the day-to-day duties as part of a small team
  • Highly motivated
  • Proactive, positive and resilient by nature
  • Solutions driven
  • Comfortable working in a very fast paced environment

Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.

What is in it for you

  • Tips & Service Charge
  • Free Parking
  • Free Employee Meal whilst on shift
  • Wage Stream – access your pay for hours worked before pay day
  • Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop
  • Reward & Recognition Initiatives
  • Team Social & Well-being Activities & Events
  • Employee Referral Scheme Bonus
  • Mad Swans Water Bottle
  • Mad Swans Hoodie
  • Plant your own tree at Mad Swans

How to Apply

If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.

Recruitment Agencies

We are not working with any recruitment agencies at this time. As such, we do not accept any speculative CV’s and/or candidate profiles and are, therefore, unable to consider these.

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