The posting
Manage preventive and corrective maintenance of airport systems. Oversee Passenger Processing & Biometric Systems, server infrastructure and Airport Management Systems. Lead technical specialists and ensure adequate certified manpower coverage. Manage Level-3 technical support and OEM escalations. Approve technical procedures, SOPs and preventive-maintenance schedules. Provide technical inputs for system changes through the Change Advisory Board. Lead root-cause analysis for major and recurring incidents. Monitor system performance and report to the Service Delivery Manager. Requirements Bachelor’s degree or Diploma in Engineering/IT. Relevant certifications in airport systems such as SITA, airport applications, servers/infrastructure. ITIL Foundation preferred/required as applicable. Minimum 10 years of hands-on experience with relevant airport or large-enterprise systems. Previous team leadership experience. Strong technical, troubleshooting, OEM management and mentoring capabilities. Team-leadership training is an advantage. Must meet airport security, HSE and cybersecurity compliance requirements.



