The posting
Own preventive and corrective maintenance performance for all systems within the Operations Centre discipline. • Lead subject-matter experts and ensure adequate certified technical coverage. • Manage technical competency assessments and sign-off within the team. • Review and approve method statements, SOPs, and preventive-maintenance schedules. • Provide technical input to the Change Advisory Board for proposed changes affecting Operations Centre systems. • Ensure operational availability, SLA performance, maintenance completion, and reduction of repeat incidents. Requirements Bachelor's degree or Diploma in Engineering, IT, or a relevant technical discipline. • Minimum 10 years of hands-on experience with relevant systems in a large enterprise or airport environment. • Certifications relevant to Desktop Support, AV/Video-Wall Systems, and Server/Application systems. • ITIL Foundation certification. • Strong technical understanding of desktop, AV/video-wall, server, and application environments. • Strong OEM/vendor relationship and escalation-management skills. • Strong leadership, mentoring, problem-solving, and technical decision-making capability.



