The posting
The Site Manager role is fully accountable for P&L and operations of the Warehousing and Distribution products for the Islamabad and Peshawar sites. This role ensures safe operations and an engaged workforce, while creating and maintaining the right work environment and ensuring the best quality customer experience across both locations. Site Manager directs and oversees operational policies, objectives, initiatives, loss prevention and employee relations & engagement. Develops Maersk culture and embeds company values within the sites ensuring areas such as Health and Safety and Diversity, Equity & Inclusion are understood and prioritized.
Following are the key responsibilities:
Operational excellence
- Lead operations of the Islamabad and Peshawar locations, ensuring consistent standards across both sites.
- Be the main point of escalation for subcontractors/ vendors/ agencies used at the Islamabad and Peshawar locations for performance management, active engagement etc.
- Drive compliance & regulatory adherence.
- Define site IT standards.
- Drive continuous improvement and optimization of assets.
- Monitor and control productivity.
- KPI customer to monitor customer satisfaction.
People
- Create the right work environment for colleagues to have a sense of belonging by creating a site engagement plan.
- Coach, guide, and develop colleagues to help them achieve their full potential with comprehensive training.
- Deploy and utilize tools to create a culture of recognition and inclusion, while valuing diversity.
- Understand the local Employee Relations Strategy and responsible for the implementation of and compliance with the mandatory employee relations policies and standards in the location supported by the local People Partner.
- Leads the Employee Forum / Workers Council meetings.
Profit & Loss
- P&L responsible for the Islamabad and Peshawar sites. Covering all products and clients offered at these sites.
- New and existing customer management.
- Contract management.
- Site performance (cost/utilization).
- Establish continuous improvement process.
Product
- Develop new customers by liaising with relevant teams.
- Own Site or new customer implementation.
- Set and achieve growth targets as per Area/ Region leadership
- guidance and own the site business plan.
- Finalization and development of customer through active relationship.
Customer Relations
- Build strong relationships with the senior leaders of the customer working with the operations and account teams to ensure delivery day today.
- Oversee contract management.
- Drive adherence to governance framework.
- HSE, Security & Business Resilience
- Be aware of and comply with applicable legislation, customer requirements, the HSSE & BR frameworks.
- Implement and maintain HSE & BR controls to eliminate or reduce the risks.
- Ensure all incidents and near misses are reported and investigated and their root cause eliminated.
- Maintain an Emergency Response Plan and provide the required equipment for such scenarios.
- Ensure communication and training is in place for employees in HSSE & BR processes, equipment, and how to carry out their role safely ensuring training records are in place.
- Ensure audit and review places are in place for HSSE.
The employee is expected to undertake and complete any other assignments assigned by the management, demonstrating flexibility and adaptability as per the requirements.
Required Experience & Skills Minimum Bachelor’s degree. MBA degree will be added advantage.
- Minimum four years’ experience in a similar capacity in the logistics industry.
- Deep experience in a fast-paced warehousing environment
- Demonstrated expertise in leading warehousing operations
- Experience in a 3PL environment supporting multiple customers or lines of business.
- Demonstrated experience working with customers to improve business operations
- A leader of leaders to build a strong team
- People and talent development experience
- Collaboration and influencing skills
- Understanding of local cultures
- Local market knowledge of Islamabad, Peshawar and the wider North region
- Financial acumen ability to read, interpret and act on P&L
- Self-directed / entrepreneurial
- Strong dealing with customers
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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