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Open nowPosted 39 days ago

Account Manager - Oncology

magentus8 open roles

Where
Fortitude Valley, Australia
Work mode
Hybrid
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Your applicationOpen nowAccount Manager - Oncologymagentus · Fortitude Valley, Australia

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 39 days ago

The posting

At Magentus, our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data - making care more intelligent, efficient, and accessible. Whether it’s supporting clinicians, streamlining operations, or improving patient outcomes, we’re here to make a real difference in healthcare through digital innovation.

About the Role

We're looking for an Account Manager - Oncology to join our Clinical Services team.

This role combines clinical expertise, relationship management, training, and solution consulting to support healthcare organisations using our oncology software solution, Charm. Acting as a trusted clinical advisor, you'll work closely with customers to optimise workflows, support implementations, deliver training, and contribute to ongoing product enhancements that improve patient care.

This is a customer-facing role that involves regular travel to healthcare sites, supporting training, implementations, and ongoing customer success.

Key responsibilities:

  • Build and maintain strong relationships with customers and clinical stakeholders
  • Act as the primary clinical contact for assigned customer accounts
  • Deliver training and support to end users to maximise adoption and success
  • Support software implementations, upgrades, and go-live activities
  • Provide clinical guidance and assist with the resolution of complex issues
  • Gather customer feedback and identify opportunities for product and service improvements
  • Collaborate with Product, Development, and Project teams to enhance clinical solutions
  • Assist with testing, documentation, training resources, and user guides
  • Monitor customer satisfaction and contribute to positive client outcomes

About You

You are a clinically experienced healthcare professional who enjoys building relationships, solving complex problems, and using technology to improve healthcare outcomes. You thrive in a customer-focused environment and are confident engaging with a diverse range of stakeholders.

You’ll bring:

  • Degree qualification in Pharmacy
  • Minimum 5 years' clinical experience within a public or private hospital environment
  • Oncology and/or haematology experience will be highly regarded
  • Strong communication and stakeholder engagement skills
  • Excellent problem-solving and relationship management abilities
  • Experience delivering training, education, or clinical support
  • Ability to manage competing priorities and work autonomously
  • Willingness to travel regularly to customer sites as required

Why Join Magentus?

At Magentus, we live our values every day:

One Team | Constant Evolution | We Care | Make A Difference | Trust

What's in it for you:

  • The opportunity to make a genuine impact on healthcare outcomes
  • Work with a market-leading oncology solution trusted by healthcare organisations across Australia
  • Collaborate with passionate clinical, product, and technology professionals
  • Ongoing learning and development opportunities to support your career growth
  • Real ownership and influence in shaping customer outcomes and product improvements
  • Hybrid flexibility and a supportive team culture
  • Meaningful work that helps clinicians deliver better patient care

Ready to bring your energy and organisation to a team that cares? Apply now and help us make a difference at Magentus!

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