The posting
WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website https://www.magicschool.ai and connect with our passionate community on our Wall of Love https://love.magicschool.ai/all.
As Director of Information Technology (IT) & Security, you will lead and scale our IT and information security functions, ensuring the systems and practices that power our work are reliable, secure, and scalable. You'll inherit a solid foundation (centralized identity and access management, automated account provisioning, and an active SOC 2 program) and be accountable for maturing it as we grow. In this hands-on, individual contributor role, you'll manage everything from infrastructure to incident response while advising on strategic technology decisions.
You'll report directly to the Sr. Director of Operations and play a critical role in shaping our operational backbone. This position is hybrid, with an expectation of working onsite one day per week. Availability onsite in Denver is required as needed for company technology support, including onsite visits, board meetings, and other related activities.
RESPONSIBILITIES
In this role, you will be responsible for driving to the following outcomes:
IT Management
- Manage a help-desk, develop and enforce technology policies and procedures, and own end-to-end employee lifecycle IT processes, including onboarding, offboarding, and access management, in partnership with People Operations.
- Manage procurement of hardware and software, maintain accurate inventory tracking, and ensure timely, cost-effective equipment distribution.
- Oversee vendor management across SaaS tools and IT services, including selection, negotiations, and renewals.
- Lead AI and technology enablement: administer our AI tools and train our team on the effective and secure use of technology.
Security Program Management
- Manage a comprehensive security program aligned with industry standards (SOC 2, NIST, ISO 27001) and EdTech regulations (FERPA, COPPA).
- Create and maintain incident response plans, conduct risk assessments, and drive security awareness across the organization.
- Own our SOC 2 audit cycle, partnering with teams across the company to gather evidence and close findings.
Project Execution
- Lead and execute complex IT and security projects, ensuring effective management and timely delivery in a fast-paced startup environment.
- Own and drive initiatives such as device management, integrations between our HR, finance, and identity systems, system migrations, access control audits, and infrastructure scaling.
Cross-Functional Collaboration
- Collaborate closely with engineering, product, legal, People Operations, finance, and other teams to integrate security across all operations and communicate risks and strategies clearly to the organization.
- Serve as a trusted advisor on technology decisions that affect the broader business.
EXPERIENCE & QUALIFICATIONS
To be successful in this role, you'll bring the following experience and qualifications:
- Professional Experience: At least 7 years of relevant experience in information technology and security, with proven experience executing complex projects in a startup environment.
- Compliance Expertise: Strong knowledge of security frameworks (SOC 2, NIST, ISO 27001) and EdTech regulations (FERPA, COPPA).
- Technical Depth: Hands-on experience with identity and device management platforms (such as JumpCloud or Okta), scripting (Python preferred), APIs, and cloud infrastructure (AWS).
- Execution Skills: Demonstrated ability to manage multiple high-impact projects with a high level of ownership and attention to detail.
- Communication Skills: Excellent ability to simplify complex security topics and communicate effectively across all levels of the organization.
Why Join Us?
- Work on cutting-edge AI technology that directly impacts educators and students.
- Join a mission-driven team passionate about making education more efficient and equitable.
- Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live.
For full time employees:
- Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need.
- Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums.
- Every employee is offered generous stock options, vested over 4 years.
- 401k match & monthly wellness stipend.
Our Values:
- Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.
- Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.
- Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.
- Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.
- Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.
- Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.
- Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.
