The posting
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
About Hotel Forty Five
At Hotel Forty Five, located in the vibrant downtown of Macon, the Food & Beverage Attendant contributes to exceptional guest experiences across all dining outlets by providing warm, attentive service from the moment guests arrive until they depart. The role focuses on supporting daily food and beverage operations, maintaining high standards of service and product quality, and ensuring every guest feels welcomed and well cared for. This position plays an essential part in creating a seamless, enjoyable atmosphere while upholding the venue’s commitment to consistency and guest satisfaction.
Overview of the role
Food & Beverage Attendant will ensure smooth, efficient service by delivering food and drinks promptly, supporting servers, and maintaining a clean, welcoming dining environment. The role includes verifying orders for accuracy, assisting guests with requests, clearing and resetting tables, restocking service stations, and coordinating closely with kitchen and bar teams to keep service flowing. Success in this position requires strong communication skills, attention to detail, the ability to multitask in a fast‑paced setting, and the physical stamina to be on your feet throughout the shift. This is a guest‑facing role that plays a key part in creating a positive dining experience and upholding the venue’s service standards.
What you have
- High school diploma or equivalent required; hospitality, business, or event-related education preferred.
- Two (2) years of previous experience in hotel sales, catering, events, hospitality, or administrative support preferred.Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.Strong customer service and relationship-building skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency with Microsoft Office and the ability to learn hotel systems; CI/TY experience preferred.
- Ability to work independently while contributing effectively to a team.
- Flexible availability, including weekends, evenings, holidays, and special events as business needs require.
- Professional appearance and demeanor.
What you’ll do
- Proficient knowledge of all beverages, including liquors and wines.•
- Efficient and courteous service to guests, following service standards.•
- Accurate cash handling and accountability for financial discrepancies.•
- Comfortable with delivering food and drinks to guest rooms.•
- Punctuality and proper uniform compliance.•
- Team collaboration within the hotel.•
- Cleanliness and organization of serving areas.•
- Preparing tables with necessary service items.•
- Equipped with essential tools for the shift.•
- Comprehensive understanding of menu items and allergens.•
- Assisting servers with food and beverage service.•
- Prompt clearing and resetting of tables.•
- Setup and breakdown of dining areas.•
- Support during peak service times.•
- Adherence to health and safety regulations.•
- Inventory management and supply stocking.•
- Effective communication with kitchen staff.•
- Handling guest requests efficiently.•
- Participation in training for service improvement.•
- Knowledge of restaurant promotions and events.•
- Flexibility to perform additional tasks assigned.•
- Assisting with banquet setup and breakdownKnowledge of all beverages, including liquors and wines
- Ensure successful performance by assisting guests with an exceptional experience to ensure high-performing scores on the GSS according to Marriott.
Physical Demand
- Ability to stand for extended periods of time and in a potentially hot area under a heat lamp
- Ability to walk and bend
- Ability to lift 50 pounds
- Ability to communicate clearly
- Corrected vision to normal range
- Long hours sometimes required
Mental Demands
- Make sound judgments quickly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction, and provide direction to others
- Manage differing personalities within the office, the hotel, and the community
- Maintain the highest degree of confidentiality
- Ability to work effectively in stressful, high-pressure situations
- Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Benefits
Full-time Associate Benefits
- Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
Part-time Associate Benefits
- All above-listed benefits, except for Medical Insurance and Holiday Pay
On-Call Associate Benefits
- Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
