The posting
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
The Food & Beverage Manager will be responsible for managing all F&B outlets from the arrival experience to the completion of the guest experience to ensure positive guest retention. Micros and Yelp preferred. Baseline knowledge of wine and spirits is a must. Bar and craft cocktail experience preferable, but not necessary.
What you have
- Minimum two years in an Assistant Manager or Manager role at fine dining restaurant or hotel
- A fine dining, wine, and beverage knowledge base
- Excellent communications skills, both written and verbal formats
- A Serve safe certificate, or you are working on renewing current certificate
- A strong sense of ownership in everything that you do
- Experience training and coaching restaurant staff
- The ability to work effectively and efficiently while working under pressure
- High school diploma, equivalent degree, or higher required
What you’ll do
- Manage the day-to-day operations, ensuring quality service standards are met and the guest experience is exceptional
- Supervise daily shift operations working with Restaurant Managers, including assisting servers, server assistants, and hosts on the floor during meal periods
- Create a positive atmosphere for guests by responding to all guest requests, problems, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner including follow up to ensure guest satisfaction
- Maintain accurate payroll for all team members within the department. Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly.
- Train, motivate, coach, counsel, and discipline all F&B team members according to the Hotel standards with supervision from Restaurant General Manager
- P repare all F&B team member schedules according to the business forecast, payroll budget guidelines, and productivity requirements; submit completed schedules to the General Manager and Human Resources when required
- Participate in required meetings to include Departmental, Staff, Manager, and any other meetings
- Uphold standards regarding purchase orders, voucher of invoices, and checkbook accounting according to Mainsail Lodging & Development standards
- Control costs by conducting daily/monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of service
- Other necessary duties as assigned by reasonably assigned
Physical Demand
- Ability to sit or stand for extended periods of time
- Ability to bend and kneel
- Ability to communicate clearly
- Ability to work long hours as needed
- Ability to lift, pull 10/25/50 lbs.
Mental Demands
- Make sound judgments quickly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction, and provide direction to others
- Manage differing personalities within the property, the resort, and the community
- Maintain the highest degree of confidentiality
- Ability to work effectively in stressful, high-pressure situations
- Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
