Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Director, Chapter Relationship Leader (CRL)

Make-A-Wish America6 open roles

Pay
$115,000 – $144,000 a year
Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector, Chapter Relationship Leader (CRL)Make-A-Wish America · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Make-A-Wish America's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Make-A-Wish America postings stay open a median of 34 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 2 days ago

Make-A-Wish America median: 34 days open

The posting

Who We Are:

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.

Location:

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area.

Position Summary:

The Director, Chapter Advancement (CRL) will advise chapters and strengthen relationships between chapters and Make-A-Wish America. This role focuses on identifying and implementing strategies to enhance chapter performance, drive operational efficiency, financial growth, and overall success.

The Director collaborates with chapter CEOs, Boards, and the National Office to ensure execution of enterprise strategy, align chapter priorities, and deliver resources to help chapters meet annual goals. Key responsibilities include supporting cross-initiative collaboration, sharing best practices, and driving mission effectiveness.

Candidates should be bold, strategic, and hands-on collaborators, skilled at building strong relationships with stakeholders at all levels—internally and externally. Experience in chapters and chapter board management and proactive communication is essential.

Knowledge and Abilities:

  • Demonstrates the ability to identify and address conflict and create solutions that lead to resolution.
  • Possesses sound knowledge of operational nonprofit best practices, with ability to translate into strategic plans.
  • Demonstrates exceptional leadership skills and the ability to engage effectively with professionals at all levels of the organization, including Board members.
  • Possesses excellent communication and coaching skills, strategic thinking, and project management skills.
  • Organizes work, priorities, and follow-though to meet deadlines, and makes timely decisions with sound judgment.
  • Demonstrated consultation, collaboration, and negotiation skills.
  • Demonstrated ability to lead and influence through change.

Responsibilities:

  • Conduct Comprehensive Assessments: Perform thorough assessments of chapters to identify key areas of improvement and formulate actionable recommendations.
  • Develop Improvement Strategies: Collaborate with cross-functional teams to design and implement tailored strategies to address identified challenges and opportunities for improvement.
  • Financial Analysis: Analyze financial statements, budgets, and performance metrics to identify trends, anomalies, and areas for financial optimization.
  • Operational Efficiency: Streamline and support the optimization of operational processes within chapters to enhance efficiency, reduce costs, and improve overall performance.
  • Performance Metrics Monitoring: Monitor key performance indicators (KPIs) to track progress and measure the success of improvement initiatives.
  • Stakeholder Engagement: Work closely with chapter leadership, department heads, and key stakeholders to ensure alignment with improvement objectives and foster a collaborative approach to change.
  • Implementation of Best Practices: Introduce industry best practices and benchmarks to drive and support continuous improvement in overall chapter operations.
  • Team Collaboration: Collaborate with internal teams, including finance, operations, development, and mission to ensure seamless execution of improvement initiatives.
  • Training and Development: Along with chapter leadership, identify skill gaps within teams and develop training to enhance the capabilities of personnel.
  • Risk Management: Assess potential risks associated with improvement initiatives and develop contingency plans to mitigate any adverse effects. Being a critical liaison between the National Office and chapters in communicating opportunities, concerns/learnings and positioning themselves as a facilitator/enabler of building understanding and driving to solutions.

Qualifications:

  • Bachelor’s degree in nonprofit management, business, or related field preferred
  • 10+ years of total years of experience. 7+ years of experience in a federated non-profit organization/environment required. Make-A-Wish Chapter leadership experience preferred.
  • Proven experience in nonprofit performance management and/or strategic consulting
  • Strong knowledge of Microsoft Office applications required, including demonstrated expertise in Word, Excel, and Power BI
  • Effective communication and interpersonal skills
  • Strong financial acumen with project management and organizational abilities
  • Knowledge of nonprofit industry best practices and trends
  • Demonstrated high level understanding of chapter operations and issues chapter staff and board face daily.

Work Environment

  • Ability to thrive in a dynamic, fast-paced remote environment.
  • Travel to chapters, staff meetings, and conferences required, 20-25%.
  • May require work outside a traditional Monday – Friday work week, and outside normal business hours.

This Role's Hiring Range

$115,000—$144,000 USD

What We Offer:

Benefits

  • Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
  • Competitive compensation with annual incentive potential
  • Health Savings Account and Flexible Spending Account Options
  • Health Reimbursement Account fully funded by Make-A-Wish America
  • Short Term Disability*, Long Term Disability* and Life Insurance
  • Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
  • 401(k) Retirement Savings Plan with 5% match after one year of service
  • Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
  • The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires

Time Off

  • Competitive PTO starting at 15 days, with enhanced time off for senior roles
  • 10 Sick Days
  • 11 Paid Holidays
  • 2 Volunteer Days after one year of service
  • 2 Personal Days accrued annually
  • Parental Leave

Also...

  • Employee Awards and Recognition Programs
  • Individual and Leadership Development
  • Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets
  • Monthly premiums paid for the employee for vision, dental, and short/long term disability.

We are committed to creating an accessible and inclusive workplace. If you require an accommodation at any stage of the application process, please email [email protected]. We are happy to review your needs.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Make-A-Wish America's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Make-A-Wish America's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Make-A-Wish America's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.