The posting
Sales - Account Manager Summary: The Account Manager maintains and expands relationships with strategically important customers. Assigned customer by Markets specifics, the KAM is responsible for achieving SALES quota and assigned strategic account objectives. Responsibilities are to expand the company business with current and new customers through increased sales within the Everllence Product and Portfolio range. Build Market position by locating, developing, refining, negotiating, and closing business relationships. Ensure business growth through direct involvement with Business Development Team and specifics products marketing development to ensure these are delivered in accordance with the organizational strategy. Key Job Responsibilities:
Establishes productive, professional relationships with key personnel in assigned customer accounts. Coordinates the involvement of company personnel, including support, service, management resources, in order to meet account performance objectives and customers’ expectation. Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Proactively leads a joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one to three year period. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
For the customer the following but not limited to are the roles and responsibilities; Subject Matter Expert: • Engine Performance Analysis • Engine Troubleshooting • Engine Operating Procedures • Participates in Incident Investigations as needed Reliability Initiatives: • Provides input for the planning and repair strategies of vessel Out Of Service periods • Provides input for Spares/Inventory Lists (min/max & insurance spares) • Provides input for Condition Based Maintenance procedures • Provides input for Operating Procedures • Provides input for Customized Maintenance/Repair Programs • Provides input for Customized Training Programs for Company Maintenance: • Provides input on new Maintenance Procedures • Provides vessel on-site Services (only when required for extraordinary events) • Provides input for the Optimization of existing procedures • Liaises with PrimeServ Service Centers worldwide when required for Priority Parts & Services access • Utilizes Company Maintenance System as required to evaluate engine maintenance requirements or spares/service orders Operation: • Provides input for Operating Procedures (Power Calculations, VIT, Fuel, Start up, Shut down and Maneuvering) • Reviews engine operating parameters and provides input where necessary to optimize engine performance Procurement: • Advises Fleet Teams on recommendations for major spares requirements based on maintenance plan • Assists customer Supply Managers in expediting spares orders where needed
Develops negotiating strategies and positions by studying integrations of Everllence solutions and products with customers operational needs and strategies; examine risks and potentials; estimating clients’ needs and goals.
Customer Relations Management: Implement effect key account management with new accounts, Identifies decision makers and influencers a the major accounts, Cultivates the relationship with the major accounts, Ensure flawless flow of communication between the regional management and customers.
Targeting and gaining new business as appropriate to ensure a robust pipeline of opportunities and to gain comprehensive knowledge of the market sector and what is influencing it.
Prepare reports as required for both General Managers and senior personnel. Leads by example and positive influence.
Perform other duties as assigned.
Required Education: Bachelor's degree (B. A.) from four-year college or university or acceptable to meet the competency requirements of education or experience. Required Experience: Ten or more years related experience and/or training; or equivalent combination of education and experience. Desired Experience: N/A Required 3rd party Certifications/Qualifications: None. Other skills: Computer related functions plus use programs required: SAP, Concur, MS Office. Competencies:
Understand and practice safe working methods. Willing to work under ISO standards and have a commitment to continuous improvement. Ability to communicate well at all levels of the organization. Leadership skills and/or working on these. Problem solving and conflict resolution skills. Willingness to learn, accept critic and learn from it. Must be highly self-motivated with a results-oriented, proven track record. Must bring a positive, can-do attitude to work place. Must have the ability to work harmoniously and effectively and effectively as part of a work team. Customer service oriented and good inter-personal skills are as important as technical know-how and the desire to investigate and resolve problems. Stand for the team and be fair to all, not take sides or pass judgements without a sufficient reflection or investigation. Being example to the team with attendance, dedication and flexible and dependable service to customers and colleagues. Be a team player. Be honest and loyal. Follow company vision and goals. Leads by example and positive influence.
All employees share the responsibility for encouraging a proactive safety culture through demonstration of being a positive role model, proper safety behaviors and safe work practices.
Physical Requirements: Ability to reach, climb, balance, stoop, kneel, crouch and crawl, ability to lift up to 50 pounds. Ability to work in wet, humid, hot conditions, near moving mechanical parts, in high precarious places. Working in an engine room where other engines are running, and dealing with high temperatures, humidity, vibrations, and loud noises. Pay range for this role is $65.00/hour to $98.00/hour.Your actual base rate of pay will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills and experience. Base salary is just one part of your total rewards package. MAN ES USA offers comprehensive medical, dental and vision coverage, hospital indemnity and critical illness coverage, 401(k) retirement plan, short-term and long-term disability, life insurance & AD&D coverage, FMLA leave, and other benefits. You will accrue up to 25 days of vacation, receive 5 sick days and 3 personal days and will be eligible for 14 paid holidays.
