Skip to content

Open nowPosted 6 days ago

Manager, Strategic Accounts

Manifold AI5 open roles

Pay
$140,000 – $180,000 a year
Where
Cambridge, MA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowManager, Strategic AccountsManifold AI · Cambridge, MA
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Manifold AI's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Manifold AI postings stay open a median of 5 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.1%30 days
This job: posted 6 days ago

Manifold AI median: 5 days open

The posting

About Manifold

Manifold is the AI platform for life sciences, accelerating life-changing medicines to patients. Our products speed up workflows in areas from target identification and clinical development to market access and precision medicine in the clinic, while maintaining the governance life sciences requires. Global companies and premier research institutions use Manifold to operate faster and more effectively. Backed by leading investors including Reach Capital, TQ Ventures, Calibrate Ventures, SilverArc Capital, and Industry Ventures, Manifold serves tens of thousands of users across hundreds of organizations globally.

About Our Customers

Manifold is building the AI-native workspace for the world's biomedical data. Our customers are the companies and institutes that discover and deliver medicines to patients. When their scientists spend a week wrangling data instead of thinking, patients wait. We want to give that week back, at scale, across the industry.

Our customers today include data providers and health systems, the organizations that generate and steward multimodal data (genomic, imaging, clinical, real world data) and license or supply it into research use. As these relationships have grown, so has their scope and complexity, and we're building a dedicated Strategic Account Management function to own that complexity end to end.

About The Role

The Manager, Strategic Accounts will own the relationship spectrum from post-implementation adoption through renewal and expansion for a portfolio of Manifold's most important accounts. Those relationships include the operational stakeholders running day-to-day data operations to the executive leaders who decide whether the partnership expands. You are the operational and commercial owner of the accounts in your book, accountable for renewals, upsells, cross-sells, and expansion revenue, and you provide the personalized, high-touch partnership that keeps each relationship healthy.

This is a critical role in our Strategic Account Management function. You'll work directly with senior stakeholders like a health system's chief data officer or a data provider's commercialization lead, with enough fluency in the science and data economics to navigate a commercialization deal or research use case on your own. This role reports into our VP, Strategic Account Management.

What You'll Do

  • Serve as a trusted advisor to your customers, deeply understanding their business and scientific priorities and translating that understanding into how Manifold delivers value across the relationship.
  • Own Manifold's relationship with each account in your portfolio, accountable for customer health, satisfaction, retention, and growth.
  • Be the operational engine of each partnership: running regular business reviews, maintaining real-time shared visibility with customer stakeholders, and building multi-threaded relationships that extend beyond a single champion.
  • Proactively identify and capture expansion opportunities across new datasets, new business units, and new use cases, spotting them before the customer raises them.
  • Build and maintain a living account plan for every strategic account, developing a clear growth thesis for each one: expansion whitespace, stakeholder strategy, competitive dynamics, and risk, and structuring the commercial terms for renewals and expansions in partnership with Legal and Finance.
  • Own the coordination model and internal rhythm across Manifold's account team for each relationship, working hand-in-hand with teams like Product, Professional Services, and Legal.
  • Manage the handoff from Sales at go-live, capturing what was promised and who the real buyer was so nothing is lost in the transition.
  • Partner with technical teams to understand how the platform is used for R&D workflows across genomics, digital pathology, and real world data, well enough to spot expansion opportunities independently.
  • Own portfolio status, relationship health tracking, and be accountable for surfacing risk before it becomes a problem.

What You'll Bring

  • 5+ years managing strategic account relationships with revenue or retention accountability, partnering directly with senior stakeholders and navigating competing priorities across functions, ideally selling to health systems or data providers in life sciences and healthcare.
  • A working understanding of multimodal data (genomic, imaging, clinical, real world data) and how it's used in biopharma R&D, so you can speak to why your customer's data matters to the researchers who ultimately use it.
  • A track record of owning both relationship health and commercial outcomes on an account, not just one or the other.
  • Strong listening and diagnostic skills: the ability to quickly and accurately identify a customer's real problem and mobilize the right internal resources to solve it, quickly and effectively.
  • Experience independently structuring and negotiating contract terms, including partnering with Legal and Finance.
  • Excellent relationship management and executive-level communication skills, including the judgment to know what to escalate versus resolve independently.
  • A customer-first mindset with a track record of partnering directly with customers or end users to shape solutions.
  • An advanced degree in life sciences, genomics, or a related scientific/technical field, or comparable experience that earns scientific credibility with PhD-level stakeholders.

Why Manifold

  • The opportunity to work at the frontier of AI in life sciences, helping the world's leading research and clinical institutions adopt transformative technology.
  • A high-autonomy, high-impact role where your work directly leads to positive customer outcomes and company growth.
  • Exposure to a wide range of technical and business challenges across oncology, genomics, and clinical data.
  • A collaborative team of engineers, scientists, and operators who are building something genuinely important.
  • Competitive compensation and equity in a high-growth company backed by leading investors.

Salary Range

The base salary range for this position is $140,000–$180,000 annually.

  • Please note: Final offer amounts are determined by multiple factors, including prior experience and expertise, and may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K match or medical, dental or vision insurance).
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Manifold AI's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Manifold AI's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Manifold AI's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.