The posting
Mankato Motors is hiring a full-time Automotive Warranty Administrator to support our Service and Accounting departments. This position is responsible for processing manufacturer warranty claims, extended warranty and service contract claims, fleet claims, and accounts receivable (A/R).
We’re looking for someone who is organized, detail-oriented, comfortable working with numbers, and able to keep claims and receivables moving accurately and efficiently.
If you have experience as an Automotive Warranty Administrator, Warranty Claims Administrator, Warranty Clerk, Warranty Processor, Service Administrator, Accounts Receivable Specialist, or in dealership accounting, we encourage you to apply.
Pay & Schedule
- Up to $25/hour, based on experience
- Full-time position
- Monday–Friday
- 8:00 AM–5:00 PM
What We Offer
- Medical and dental insurance
- Vision insurance
- Health Savings Account
- Life insurance
- Short-term disability insurance
- 401(k) with company match
- Paid training
- Paid time off
- Employee discounts on products and services
- Career growth opportunities
- Stable, full-time weekday schedule
- Supportive, team-oriented dealership environment
What You’ll Do
- Prepare, process, and submit manufacturer warranty claims accurately and within required deadlines
- Process extended warranty and service contract claims
- Process and manage fleet claims and billing
- Review repair orders (ROs) and supporting documentation for completeness and accuracy
- Ensure warranty claims meet manufacturer requirements before submission
- Track outstanding warranty claims from submission through payment
- Follow up on unpaid, rejected, or denied warranty claims
- Research and resolve claim discrepancies, denials, and chargebacks
- Maintain accurate warranty claim records and documentation
- Reconcile warranty payments with submitted claims and repair orders
- Manage accounts receivable (A/R) and monitor outstanding balances
- Post and reconcile customer and warranty payments
- Follow up on outstanding receivables and assist with account reconciliation
- Research and resolve billing and payment discrepancies
- Work closely with the Service Department and Accounting Department to resolve warranty, billing, and receivable issues
- Maintain organized and accurate dealership accounting records
- Assist with additional warranty, accounting, and administrative responsibilities as needed
What We’re Looking For
- Previous automotive dealership warranty, service, accounting, or accounts receivable experience preferred
- Automotive warranty claims experience strongly preferred
- Experience processing manufacturer or extended warranty claims is a plus
- Understanding of repair orders, warranty documentation, and dealership service processes preferred
- Accounts receivable or dealership accounting experience is a plus
- Experience with a dealership management system (DMS) is preferred
- Strong attention to detail and accuracy
- Comfortable working with numbers, invoices, payments, and financial records
- Strong computer and data-entry skills
- Excellent organizational and time-management skills
- Ability to manage multiple claims and priorities while meeting deadlines
- Strong written and verbal communication skills
- Ability to research discrepancies and solve problems independently
- Dependable, professional, and able to handle confidential information
Do You Have Automotive Dealership Experience?
We especially encourage you to apply if you have previous experience in automotive warranty administration, warranty claims processing, dealership accounting, accounts receivable, service administration, repair order processing, or automotive dealership operations. Your experience may be a great fit even if your previous job title wasn’t “Warranty Administrator.”
Mankato Motors is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.
