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Senior Presales Engineer (Observability & Enterprise Networking/Permanent)

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

Pay
SGD 7,000 – SGD 14,000 a month
Where
Singapore
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Your applicationOpen nowSenior Presales Engineer (Observability & Enterprise Networking/Permanent)MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD · Singapore

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  2. 4.6%3 days
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  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

  • Industry: IT Solutions & Network Performance Management
  • Work location: JurongEast

About the Job

We are looking for a customer-facing Senior Solutions Engineer who can own complex technical engagements across ASEAN, from discovery and architecture through Proof of Value (PoV), tender solutioning, technical validation, and closure. This is a hands-on presales leadership role for someone who combines deep technical judgment, solid communication skills, commercial acumen, and end-to-end ownership due to business expansion.

1) Customer & Technical Engagement

  • Lead high-level technical discovery, architecture discussions, and workshops with enterprise customers and partners.
  • Work closely with customers to understand business goals, operational pain points, architectural constraints, and success criteria.
  • Translate customer requirements into clear solution designs and effectively communicate regional requirements, design rationale, and risks to HQ.
  • Present complex technical concepts confidently to senior stakeholders across Network, Infrastructure, Architecture, IT Operations, and Observability teams.

2) Presales, PoV & Tender Solutioning

  • Own the technical lifecycle from discovery → solution architecture → positioning → PoV → validation → technical closure.
  • Design and lead PoC/PoV engagements, including scope, architecture, test plans, success criteria, stakeholder alignment, and technical acceptance.
  • Lead technical solutioning for tenders, RFPs, and RFIs, including architecture design, sizing, technical proposals, compliance responses, and solution positioning.
  • Address technical objections and competitive discussions, guiding customers toward solutions that best meet operational and business objectives.

3) End-to-End Delivery Design & Success

  • Remain involved beyond the presales stage where required to ensure continuity from proposed architecture into delivery.
  • Produce and govern High-Level Design (HLD) and Low-Level Design (LLD) deliverables, ensuring presales commitments are executable.
  • Maintain end-to-end visibility of PoV and delivery progress, proactively identifying and resolving risks, dependencies, and gaps.
  • Ensure delivered technical outcomes align with customer expectations and support successful adoption.

4) Localisation, Partner Enablement & Regional Capability

  • Localize and refine technical documents, proposals, and solution materials to ensure relevance and credibility in local markets.
  • Lead technical workshops with partners and strengthen partner readiness for the company's solutions.
  • Coach local technical teams and share reusable architectures, PoV methodologies, and best practices.
  • Collaborate closely with sales, delivery, and HQ technical/product teams while progressively reducing dependency on HQ for routine customer engagements.

5) Commercially Viable Technical Solutioning

  • Balance technical excellence with commercial practicality by designing solutions that are scalable, supportable, and commercially viable.
  • Partner with sales teams on solution scope, sizing, trade-offs, and technical strategy to improve win rates and delivery success.
  • Apply experience from previous engagements to assess how architecture decisions impact implementation effort, cost, risk, and customer value.

Requirements

  • 7-12 years of relevant experience in presales, solution engineering, solution architecture, or enterprise technical consulting.
  • Solid communication skills with the ability to build trusted customer relationships and communicate technical decisions effectively to HQ.
  • Proven experience independently leading customer workshops, technical discovery sessions, PoC/PoV engagements, tender/RFP solutioning, and technical closure activities.
  • Solid technical foundation across several of the following areas: Enterprise networking and network architecture NPM/NPMDAPM Observability and AIOps Infrastructure monitoring Packet-based analysis Data centre environments Hybrid and cloud infrastructure
  • Experience within banking, financial services, telecommunications, government, or large enterprise environments is advantageous.
  • Experience with enterprise monitoring and observability platforms is advantageous.
  • Ability to develop and govern solution architecture, HLD/LLD documentation, sizing, technical proposals, and implementation approaches.
  • Solid commercial awareness with the ability to balance customer outcomes, technical feasibility, implementation risk, and commercial objectives.
  • Able to work independently across multiple strategic opportunities while collaborating effectively with sales, delivery, partners, and HQ teams.

Ramos May Anne De Mesa - [email protected]

Personnel Reg No: R1110127

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Posting text belongs to the employer. Removal requests: contact us.

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