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Open nowPosted today

Technical Operations Support Specialist

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

Pay
SGD 6,000 – SGD 7,500 a month
Where
Central, Singapore
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Your applicationOpen nowTechnical Operations Support SpecialistMANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD · Central, Singapore

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

Overview

A leading global technology organization is seeking a Technical Operations Support Specialist to support data collection systems and operational processes. This role requires technical troubleshooting expertise, analytical thinking, and the ability to manage multiple priorities in a dynamic environment. The successful candidate will work across hardware, software, and network systems, with a focus on supporting macOS and iOS environments.

Key Requirements

  • Ability to work effectively in a fast-paced and evolving environment.
  • Good organizational and time management skills, with the ability to prioritize multiple tasks.
  • Analytical skills with the ability to gather, interpret, and utilize data to support operational decisions.
  • Experience troubleshooting hardware and software issues.
  • Knowledge of macOS and iOS troubleshooting methodologies, including hardware and software isolation techniques.
  • Experience with network configuration and troubleshooting, including VPN connectivity.
  • Familiarity with performing diagnostics and firmware updates to resolve technical issues.
  • Understanding of services, protocols, and remote access technologies such as SSH, SMB, and VNC.
  • Ability to meet deadlines while maintaining attention to detail and quality.
  • Effective verbal and written communication skills, with the ability to work collaboratively across teams.
  • Bachelor's Degree, Diploma, or equivalent practical experience in Information Technology, Computer Science, Engineering, Information Systems, or a related discipline.

Additional Skills

The following skills will be advantageous:

  • Experience working with Command Line Interface (CLI) tools.
  • Exposure to Windows and Linux operating systems.
  • Knowledge of scripting or automation tools such as AppleScript, Automator, or Python.
  • Experience supporting IT Operations, Systems Support, Infrastructure Support, Technical Support, or End User Computing (EUC) environments.

Responsibilities

  • Coordinate and manage technical investigations to support operational objectives.
  • Collaborate with cross-functional teams to support testing and operational activities.
  • Provide Level 2 support for escalated technical issues and work towards timely resolution.
  • Assess, prioritize, and triage operational issues according to impact and urgency.
  • Gather and analyze operational metrics to identify process improvement opportunities.
  • Troubleshoot hardware, software, network, and system-related issues to maintain operational continuity.
  • Maintain accurate documentation of investigations, technical issues, and resolutions.
  • Support continuous improvement initiatives that enhance operational efficiency and service quality.
  • Contribute to the reliability and effectiveness of operational support processes.

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