Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 hours agoWe saw it 76 min after it went up

Product Operations Manager

Marathon Talent33 open roles

Where
Buenos Aires, Argentina
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProduct Operations ManagerMarathon Talent · Buenos Aires, Argentina

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Marathon Talent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 3 hours ago

The posting

We're looking for a Product Operations Manager to lead our core operations across Latin America. You will own the day-to-day performance of our Customer Support, Product Operations, and Payments operations across multiple markets, leading a team of operations leads while continuously identifying what to improve, optimize, and automate so our operations stay reliable, efficient, and ready to scale as we add new partners and volume.

What You'll Do

  • Lead the company customer Support, Payments, and Product Operations, managing and developing a team of operations leads, analysts, and interns.
  • Become a member of the core leadership Product Org team - helping shape the product, product and geo expansion, and technical strategy across.
  • Continuously identify bottlenecks and improvement opportunities across processes, using data to prioritize and lead optimization initiatives end to end.
  • Own end-to-end operational performance across Mexico, Colombia, Peru, and Chile, including SLAs, quality, volumes, and cost per operation.
  • Define and track the team's core KPIs (response and resolution times, CSAT/NPS, Product Operations turnaround, payment and disbursement accuracy) and turn them into clear priorities for the team.
  • Scale operations alongside product through capacity planning, staffing models, and processes that keep pace with new partners and rising loan volumes.
  • Drive automation and AI initiatives, such as AI support agents, Product Operations automation, and ops workflows, to increase operating leverage per team member.
  • Strengthen operational controls and QA across Product Operations and payments in partnership with Risk, Legal, and Finance.
  • Act as the operations counterpart for Product, Engineering, Growth, and Risk, translating operational pain points into product requirements and ensuring smooth rollouts of new features.
  • Manage critical escalations with partners and internal teams, and report operational health to leadership.

Requirements

  • Proven track record running customer support, payments, or Product Operations/onboarding operations at scale in a fast-growing environment.
  • A people leader who hires, coaches, and develops leads, sets clear priorities, builds accountability, and can roll up their sleeves to also do IC work
  • Experience operating across multiple countries in Latin America.
  • Data-driven: you define KPIs, build or work closely with dashboards, and use data to make decisions and prioritize.
  • Strong process designer, comfortable setting SLAs, documenting workflows, and managing vendors or BPOs.
  • Demonstrated experience in working with data, software, and product teams to build the right operating frameworks, data, and dashboards
  • Excellent communicator with stakeholders at all levels. Fluent in Spanish and professional English.
  • 6-10 years of experience in operations at a fintech, payments, lending, or high-growth tech company, with at least 2 years leading and scaling teams
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Marathon Talent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Marathon Talent's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Marathon Talent's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.