The posting
As a Microsoft Modern Work Engineer, this role is responsible for owning and delivering Microsoft Modern Work solutions for clients through project implementation, advanced configuration, and resolution of complex technical issues. This position serves as a primary technical resource for Modern Work projects, applying established standards while exercising independent judgment to design, implement, and validate solutions. The Modern Work Engineer partners closely with service desk, junior engineers, and project stakeholders to ensure secure, scalable, and repeatable client outcomes aligned with Marco’s Modern IT and ACE service offerings.
ESSENTIAL FUNCTIONS:
- Own and deliver Microsoft Modern Work project implementations, serving as the primary technical engineer from planning through completion.
- Design, implement, and optimize Microsoft Intune configurations including device enrollment strategies, configuration profiles, compliance policies, application deployment, update management, and security baselines.
- Implement and manage Microsoft Entra ID solutions including identity lifecycle management, Conditional Access policies, authentication controls, and access governance configurations.
- Lead complex endpoint provisioning initiatives including Windows Autopilot design, deployment validation, and lifecycle optimization.
- Troubleshoot and resolve advanced Modern Work incidents and escalations, performing root cause analysis and implementing durable remediation.
- Partner with clients to assess requirements, explain technical options, and provide guidance on Microsoft Modern Work solutions, applying consulting‑style communication while delivering projects aligned to established standards.
- Review, validate, and refine pre staged configurations prepared by junior engineers prior to production deployment.
- Collaborate directly with clients and internal stakeholders to gather technical requirements, explain implementation decisions, and ensure alignment with business needs.
- Maintain and enhance technical documentation, standards, and implementation runbooks to support consistent and repeatable service delivery.
- Mentor and provide technical guidance to junior engineers, supporting skill development and quality of execution.
- Apply Marco’s ACE Modern IT and Cyber Ops service standards while identifying opportunities for service improvement and operational efficiency.
- Participate in continuous improvement efforts related to tooling, automation, security posture, and delivery methodology.
QUALIFICATIONS:
- 4+ years of experience in information technology roles with increasing responsibility.
- Minimum of 3 years of hands on experience delivering Microsoft Modern Work solutions, including Microsoft 365, Intune, Entra ID, and endpoint management, in a production environment. Additional experience in IT, systems administration, or managed services environments preferred.
- Prior experience in a managed services or consulting environment preferred.
- Demonstrated experience delivering Microsoft 365, Intune, and Entra ID solutions as part of project based work.
- Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, or equivalent practical experience.
- Microsoft 365 Endpoint Administrator Associate (MD 102) required or obtained within a defined onboarding period.
- Microsoft Identity and Access Administrator Associate (SC 300) required or in progress.
- Additional Microsoft certifications related to security, endpoint management, or cloud services preferred.
REQUIRED SKLILS:
- Strong working knowledge of Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
- Advanced understanding of Microsoft Entra ID including Conditional Access, authentication methods, role based access control, and identity lifecycle concepts.
- Working knowledge of on premises technologies, including Active Directory, Group Policy Objects (GPO), networking fundamentals, Exchange Server, and Microsoft Entra ID Connect, with the ability to review configurations, implement changes, and support hybrid identity and Modern Work integrations.
- Advanced experience using PowerShell to automate administrative processes, support large‑scale Modern Work deployments, and improve operational efficiency across Microsoft 365, Entra ID, and endpoint management platforms.
- Proficient experience with Microsoft Intune including enrollment methods, policy design, application lifecycle management, and endpoint security configuration.
- Solid understanding of Windows endpoint management, security baselines, patching strategies, and device lifecycle management.
- Ability to independently design and implement solutions while adhering to established standards and best practices.
- Strong troubleshooting, analytical, and problem solving skills with the ability to resolve complex technical issues.
- Effective written and verbal communication skills, including the ability to explain technical concepts to non technical audiences.
- Ability to manage multiple priorities across project delivery and escalation responsibilities.
- Demonstrated ability to mentor junior staff and contribute to team skill development.
Pay Range: $86,007 - $137,611 annually + incentive opportunity
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.
Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI
Application Deadline: Applications are continuously accepted until the position has been filled.
