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Open nowPosted 21 days ago

Outreach Supervisor (DE)

Marigold Health2 open roles

Pay
$67,000 – $75,000 a year
Where
Delaware (remote, anywhere in state)
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Your applicationOpen nowOutreach Supervisor (DE)Marigold Health · Delaware (remote, anywhere in state)

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The clock on this job

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13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 21 days ago

The posting

Marigold Health is looking for an experienced outreach professional with a passion for recovery to join our team as an Outreach Supervisor. In this role, you’ll lead by example: you’ll stay active in the field doing outreach while coaching and supervising a team of Outreach Specialists who connect people to Marigold’s peer support app. You’ll also grow our network of provider and community partners and, when assigned, provide in-person peer recovery coaching. The ideal candidate is a natural leader who loves being out in the community and is deeply committed to mental health and substance use recovery.

What You'll Do

  • Lead and support a team of Outreach Specialists through weekly supervision, real-time coaching (in the field or virtually), and serving as their first point of contact for outreach questions
  • Keep the team running smoothly: set schedules, approve PTO, timecards, and expense reports, and own team performance
  • Help onboard and train new Outreach Specialists, reinforcing our workflows, tools, and best practices
  • Get out in the community! Conduct site visits and outreach, help people enroll in Marigold, and hand them off to our Peer Support Specialists
  • Build strong relationships with subcontracted providers and community organizations, and represent Marigold at provider meetings and community events
  • Spot referral trends, partner feedback, and process gaps, and bring ideas for improvement to leadership
  • When assigned, facilitate in-person 1:1 or group peer support, following all Peer Support supervision, documentation, and compliance standards
  • Keep accurate, timely records of outreach and enrollments, and escalate safety or compliance concerns appropriately
  • You have flexibility in your schedule, including early morning hours (5 - 6 AM), and evenings and weekends

What You Have

  • 2–3 years of experience in community outreach, healthcare engagement, or a related role
  • Experience mentoring or guiding peers, and you’re ready to lead a team
  • Lived experience with, or a strong understanding of, substance use and/or mental health recovery
  • You’re a certified Peer Support Specialist in Delaware, or you’re actively working toward certification (training and/or supervised hours)
  • Excellent interpersonal and communication skills; you can build trust with members, partners, and teammates alike
  • You understand the line between recovery coaching and clinical care, and you hold healthy boundaries
  • Self-starter who is highly organized and can juggle multiple priorities
  • You’re willing to travel extensively across Delaware (up to ~75%)
  • You thrive working independently in a dynamic and exciting startup environment
  • Active Peer Support Specialist certification
  • Experience facilitating groups or providing peer support services
  • Experience in behavioral health or substance use recovery settings
  • Experience coordinating outreach programs or team activities
  • Familiarity with digital health platforms

Reporting, Compensation and Benefits

  • You will report to the Director of Partnership Success, working closely with our Chief Medical Officer
  • Full-time, exempt position
  • Salary: $65,000 - $75,000
  • Equity
  • Accrual of 20 days of PTO
  • 9 days of sick time
  • 8 paid company holidays and 2 floating holidays
  • Company-paid health insurance premiums and 70% coverage of premiums for any dependents
  • A dedicated mental health benefit - $250 per quarter
  • FSA and/or HSA
  • Access to a 401k
  • A subscription for TalkSpace

More About Marigold Health

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